Juha Alioravainen

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General description

Title: Head of Customer Support

Organisational unit: University Services, Digital Services/Customer Support

Job description: The key functions of customer support are first-level customer support, on-site IT support, centralized endpoint management, maintenance and development of the HelpJYU service portal, and telephone services. The task involves service maintenance and development, procurement, supplier cooperation and customer contact.

Active JYU affiliations

Previous, inactive or other affiliations

Last updated on 2024-17-04 at 21:13