Juha Alioravainen


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General description

Title: Head of Customer Support

Organisational unit: University Services, Digital Services/Customer Support

Job description: The key functions of customer support are first-level customer support, on-site IT support, centralized endpoint management, maintenance and development of the HelpJYU service portal, and telephone services. The task involves service maintenance and development, procurement, supplier cooperation and customer contact.


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Last updated on 2024-17-04 at 21:13