Technostress and the future of work: Working with robots and intelligent systems

Main funder

Funds granted by main funder (€)

  • 200 000,00

Project timetable

Project start date: 01/08/2021

Project end date: 31/07/2024


Technostress refers to the situation of stress that an individual experiences due to her or his use of technology. Researchers and medical professionals have highlighted that technostress is common and contributes to severe outcomes such as decreased well-being, reduced work productivity, and even burnout. As technological changes will transform work practices dramatically in the future, workers interactions with complex robots and intelligent systems will become a key area for determining how tomorrow’s work is shaped. Such interactions are expected to create many instantiations of stress. However, there are no studies that explain how technostress forms or how individual workers can mitigate technostress. Moreover, technostress has remained completely unaddressed in the context of robots and intelligent systems. By collecting data with the experience sampling method (ESM) (N=1000) and interviews (N=50), the goal of this project is to understand how technostress develops and how it can be mitigated in the context of working with robots and intelligent systems. Such understanding can pave the way for improved work productivity and well- being in the future.

Principal Investigator

Primary responsible unit

Last updated on 2020-18-12 at 06:32