PARIS - Paradoxes and tensions in employees’ information sharing through social media (PARIS)
Main funder
Funder's project number: 318416
Funds granted by main funder (€)
- 415 685,00
Funding program
Project timetable
Project start date: 01/09/2018
Project end date: 31/12/2022
Summary
This project aims to (1) study knowledge-intensive workers' information sharing through various social media (enterprise social media (ESM) and personal social media) within two organizations, (2) to assess how different affordances are associated with different forms of information sharing through ESM and personal social media, (3) to examine how employees in these organizations construct their identities and manage the blurring boundaries between work and personal life through ESM and personal social media, and (4) to investigate the potential paradoxes and tensions resulting from overlapping professional and personal social media identities and work-life boundaries, and associated consequences for individuals and organizations.
Data will be collected with multiple methods from several sources. Qualitative data includes employee interviews from two different organizations, which are extensively utilizing ESM in their work. It also includes observation of the employees' actual ESM and personal social media communication (e.g. Facebook, Twitter). In these social media account reviews, activities in one’s ESM and personal social media accounts are reviewed for the last few days to record the characteristics of each post or discussion that are relevant for the informants. Quantitative data includes longitudinal (2 time periods) surveys from these same two case organizations.
The project will produce new knowledge about social media use for professional and personal information sharing and how the potential tensions arising from overlapping identities and work-life boundaries can be managed. It will advance theory on social media affordances by studying both ESM and personal social media, and helping to explain how the same technologies may be enabling and constraining and how information sharing may vary based on the users’ goals and perceptions. It will also contribute to paradox theory by pursuing these various tensions produced by information sharing through multiple social media actively by juxtaposing them and studying how tensions can be worked out or even be productive for organizational members. Research will be carried out in a tight international collaboration and with the support of communication and IT personnel of the studied organizations during 1.9.2018-31.8.2022.
Data will be collected with multiple methods from several sources. Qualitative data includes employee interviews from two different organizations, which are extensively utilizing ESM in their work. It also includes observation of the employees' actual ESM and personal social media communication (e.g. Facebook, Twitter). In these social media account reviews, activities in one’s ESM and personal social media accounts are reviewed for the last few days to record the characteristics of each post or discussion that are relevant for the informants. Quantitative data includes longitudinal (2 time periods) surveys from these same two case organizations.
The project will produce new knowledge about social media use for professional and personal information sharing and how the potential tensions arising from overlapping identities and work-life boundaries can be managed. It will advance theory on social media affordances by studying both ESM and personal social media, and helping to explain how the same technologies may be enabling and constraining and how information sharing may vary based on the users’ goals and perceptions. It will also contribute to paradox theory by pursuing these various tensions produced by information sharing through multiple social media actively by juxtaposing them and studying how tensions can be worked out or even be productive for organizational members. Research will be carried out in a tight international collaboration and with the support of communication and IT personnel of the studied organizations during 1.9.2018-31.8.2022.
Principal Investigator
Primary responsible unit
Internal follow-up group
Profiling area: School of Wellbeing (University of Jyväskylä JYU) JYU.Well
Related publications and other outputs
1 of 2
- Examining the Implications of Negativity Perceptions for Enterprise Social Media Use (2023) van Zoonen, Ward; et al.; A1; OA
- Examining the longitudinal relationship between visibility and persistence on stress and technology-assisted supplemental work (2023) van Zoonen, Ward; et al.; A1; OA
- Knowledge Brokering in an Era of Communication Visibility (2023) van Zoonen, Ward; et al.; A1; OA
- Managing collapsed boundaries in global work (2023) Sivunen, Anu; et al.; A1; OA
- Organizational Information and Communication Technologies and Their Influence on Communication Visibility and Perceived Proximity (2023) van Zoonen, Ward; et al.; A1; OA
- Staying connected and feeling less exhausted : The autonomy benefits of after‐hour connectivity (2023) van Zoonen, Ward; et al.; A1; OA
- Aiemmin omasta työstä kerrottiin työkavereille palavereissa ja kahvipöydässä : nyt työstä viestitään somessa ja etänä, ja se vaatii uusia konsteja (2022) Sivunen, Anu; E1; OA
- An analysis of fear factors predicting enterprise social media use in an era of communication visibility (2022) Van Zoonen, Ward; et al.; A1; OA
- Benefits and drawbacks of communication visibility : from vicarious learning and supplemental work to knowledge reuse and overload (2022) van Zoonen, Ward; et al.; A1; OA
- Examining communication visibility and social technology platform use in organizations (2022) Treem, Jeffrey W.; et al.; A1
