A3 Book section, Chapters in research books
Digital skills and application use among Finnish home care workers in the eldercare sector (2022)


Rantala, E., Taipale, S., Oinas, T., & Karhinen, J. (2022). Digital skills and application use among Finnish home care workers in the eldercare sector. In H. Hirvonen, M. Tammelin, R. Hänninen, & E. J. Wouters (Eds.), Digital Transformations in Care for Older People : Critical Perspectives (pp. 166-186). Routledge. Routledge Studies in the Sociology of Health and Illness. https://doi.org/10.4324/9781003155317-13

The research was funded by Strategic Research Council at the Research Council of Finland.


JYU authors or editors


Publication details

All authors or editorsRantala, Eero; Taipale, Sakari; Oinas, Tomi; Karhinen, Joonas

Parent publicationDigital Transformations in Care for Older People : Critical Perspectives

Parent publication editorsHirvonen, Helena; Tammelin, Mia; Hänninen, Riitta; Wouters, Eveline J.M.

ISBN978-0-367-72557-0

eISBN 978-1-003-15531-7

Journal or seriesRoutledge Studies in the Sociology of Health and Illness

Publication year2022

Publication date30/09/2021

Pages range166-186

Number of pages in the book210

PublisherRoutledge

Place of PublicationAbingdon, Oxon

Publication countryUnited Kingdom

Publication languageEnglish

DOIhttps://doi.org/10.4324/9781003155317-13

Publication open accessNot open

Publication channel open accessPartially open access channel

Publication is parallel published (JYX)https://jyx.jyu.fi/handle/123456789/84589


Abstract

This chapter explores the role digital skills, interest in technology, and social support have in home care workers’ use of digital applications at work. The empirical research is based on the 2019 University of Jyväskylä survey study on eldercare work (N = 6,903), drawn from the members of four majors trade unions in Finland. In this chapter, a sub-sample of home care workers (n = 1,398) is used in the analyses. Structural equation models are used to estimate the direct and indirect effects of available technology support, digital skills, and interest in technology on the actual use of various digital applications at work. According to the results, technology support has no direct effect on the use of digital applications. However, technology support seems to increase interest in technology and improve digital skills, which in turn promotes the use of digital applications. The availability of technology support appears as a crucial facilitator for home care workers’ digital agency at work.


Keywordscare for the elderlyelderlyhome caredigitalisationinformation technologyelectronic servicesapplications (computer programmes)employeesusesupportingsupport personssocial support


Contributing organizations


Related projects


Ministry reportingYes

Reporting Year2022

JUFO rating3


Last updated on 2024-15-06 at 21:07