A1 Journal article (refereed)
The impact of remote work and mediated communication frequency on isolation and psychological distress (2022)

Van Zoonen, W., & Sivunen, A. E. (2022). The impact of remote work and mediated communication frequency on isolation and psychological distress. European Journal of Work and Organizational Psychology, 31(4), 610-621. https://doi.org/10.1080/1359432x.2021.2002299

JYU authors or editors

Publication details

All authors or editorsVan Zoonen, Ward; Sivunen, Anu E.

Journal or seriesEuropean Journal of Work and Organizational Psychology



Publication year2022

Publication date10/11/2021


Issue number4

Pages range610-621

PublisherTaylor & Francis

Publication countryUnited Kingdom

Publication languageEnglish


Publication open accessOpenly available

Publication channel open accessPartially open access channel

Publication is parallel published (JYX)https://jyx.jyu.fi/handle/123456789/78623


A massive shift towards remote work practices has presented many organizations and employees with acute challenges associated with multi-locational work. This shift underscores the need to reconsider isolation as one of the focal challenges of organizations in an era of increasingly dispersed and mediated work practices. This study relies on a three-wave survey among Finnish workers to investigate how remote work practices and the use of information and communication technology (ICT) have impacted perceptions of isolation during the global health pandemic, and whether these relationships have an effect on psychological distress. The findings indicate that facilitating the use of ICTs may help organizations and employees combat isolation, while simultaneous increases in remote work practices lead employees to feel more isolated. In addition, the findings highlight a reciprocal effect between psychological distress and isolation, suggesting that strain may both increase perceptions of isolation and be a result of being isolated.

Keywordsremote workchallengeseffects (results)psychological effectspsychological factorsemployeesorganisations (systems)work communitiesinformation and communications technologycommunications technologysocial isolationinteractioninterpersonal communicationwork burdenanxiety

Free keywordsremote work; isolation; psychological distress; mediated communication; ICT use

Contributing organizations

Related projects

Ministry reportingYes

Reporting Year2022

JUFO rating2

Last updated on 2024-03-04 at 19:46