A2 Review article, Literature review, Systematic review
Creating the Socio-technical Context Needed to Derive Benefits from Big Data Initiatives in Healthcare (2021)

Lumor, T., Pulkkinen, M., Hirvonen, A., & Neittaanmäki, P. (2021). Creating the Socio-technical Context Needed to Derive Benefits from Big Data Initiatives in Healthcare. Scandinavian Journal of Information Systems, 33(2), Article 1. https://aisel.aisnet.org/sjis/vol33/iss2/1/

JYU authors or editors

Publication details

All authors or editors: Lumor, Truth; Pulkkinen, Mirja; Hirvonen, Ari; Neittaanmäki, Pekka

Journal or series: Scandinavian Journal of Information Systems

ISSN: 0905-0167

eISSN: 1901-0990

Publication year: 2021

Volume: 33

Issue number: 2

Article number: 1

Publisher: IRIS Association

Publication country: Denmark

Publication language: English

Persistent website address: https://aisel.aisnet.org/sjis/vol33/iss2/1/

Publication open access: Openly available

Publication channel open access: Open Access channel

Publication is parallel published (JYX): https://jyx.jyu.fi/handle/123456789/85088

Web address where publication is available: http://iris.cs.aau.dk/index.php/archieve.html


The application of big data in healthcare typifies a complex socio-technical sys- tem. However, although research and practice have advanced the technical aspects of big data, comparable advancements in the social aspects (i.e., human and structural aspects) are lagging. Literature, especially on socio-technical theory, suggests that organizations may only derive benefits from big data initiatives when technical initiatives are adequate- ly complemented by social interventions. Thus, seeing that big data is receiving consider- able attention in healthcare, researchers have called for further research into the social aspects of the application of big data in healthcare. Adopting a socio-technical perspec- tive, and drawing on a systematic review of 67 articles, this study responds to the calls by collating recommendations that are necessary to establish the socio-technical context required to derive benefits from big data initiatives in healthcare. It further synthesizes the recommendations into a set of heuristics and a model to guide managerial efforts and research. The practical implications, areas for further research, and the limitation of this study are discussed. This study contributes to the discourse on establishing the so- cio-technical context needed to derive benefits from big data initiatives in healthcare.

Keywords: data; big data; information management; public health service; data systems; system theory; heuristic; systematic reviews

Free keywords: big data; semantic data lake; healthcare; socio-technical systems theory; IT benefits; heuristics; data governance; systematic literature review

Contributing organizations

Ministry reporting: Yes

Reporting Year: 2021

JUFO rating: 1

Last updated on 2023-19-01 at 11:30