A1 Journal article (refereed)
Trust-oriented affordances : A five-country study of news trustworthiness and its socio-technical articulations (2022)
Aharoni, T., Tenenboim-Weinblatt, K., Kligler-Vilenchik, N., Boczkowski, P., Hayashi, K., Mitchelstein, E., & Villi, M. (2022). Trust-oriented affordances : A five-country study of news trustworthiness and its socio-technical articulations. New Media and Society, OnlineFirst. https://doi.org/10.1177/14614448221096334
JYU authors or editors
Publication details
All authors or editors: Aharoni, Tali; Tenenboim-Weinblatt, Keren; Kligler-Vilenchik, Neta; Boczkowski, Pablo; Hayashi, Kaori; Mitchelstein, Eugenia; Villi, Mikko
Journal or series: New Media and Society
ISSN: 1461-4448
eISSN: 1461-7315
Publication year: 2022
Publication date: 07/06/2022
Volume: OnlineFirst
Publisher: SAGE Publications
Publication country: United Kingdom
Publication language: English
DOI: https://doi.org/10.1177/14614448221096334
Publication open access: Not open
Publication channel open access:
Publication is parallel published (JYX): https://jyx.jyu.fi/handle/123456789/85606
Abstract
Research on trust has come to the forefront of communication studies. Beyond the dominant focus on informational trust and its country-specific articulations, trustworthiness evaluations can relate to the materiality of news and its global manifestations. Especially in digital algorithmic environments, understanding news trustworthiness requires a holistic approach, which combines informational and socio-technical aspects while addressing both institutional and interpersonal trust. Drawing on 488 in-depth interviews with media consumers in Argentina, Finland, Israel, Japan, and the United States, this article investigates news (dis)trust from the lens of socio-materiality. The six trust-oriented affordances we identified—selectivity, interactivity, customization, searchability, information abundance, and immediacy—reveal important socio-technical commonalities that underlie news trust across countries. These affordances, moreover, point to an interplay of trust and self-agency. Taken together, the findings illuminate the lived experience of news trust as manifested across cultures and offer a broader understanding of trustworthiness within current media ecology.
Keywords: media; journalism; news; trust; audience reception research; interview study; comparative research; international comparison
Free keywords: affordances; audience studies; comparative research; in-depth interviews; news consumption; trust
Contributing organizations
Ministry reporting: Yes
Reporting Year: 2022
JUFO rating: 3