A1 Journal article (refereed)
Trust-oriented affordances : A five-country study of news trustworthiness and its socio-technical articulations (2022)

Aharoni, T., Tenenboim-Weinblatt, K., Kligler-Vilenchik, N., Boczkowski, P., Hayashi, K., Mitchelstein, E., & Villi, M. (2022). Trust-oriented affordances : A five-country study of news trustworthiness and its socio-technical articulations. New Media and Society, OnlineFirst. https://doi.org/10.1177/14614448221096334

JYU authors or editors

Publication details

All authors or editors: Aharoni, Tali; Tenenboim-Weinblatt, Keren; Kligler-Vilenchik, Neta; Boczkowski, Pablo; Hayashi, Kaori; Mitchelstein, Eugenia; Villi, Mikko

Journal or series: New Media and Society

ISSN: 1461-4448

eISSN: 1461-7315

Publication year: 2022

Publication date: 07/06/2022

Volume: OnlineFirst

Publisher: SAGE Publications

Publication country: United Kingdom

Publication language: English

DOI: https://doi.org/10.1177/14614448221096334

Publication open access: Not open

Publication channel open access:

Publication is parallel published (JYX): https://jyx.jyu.fi/handle/123456789/85606

Abstract

Research on trust has come to the forefront of communication studies. Beyond the dominant focus on informational trust and its country-specific articulations, trustworthiness evaluations can relate to the materiality of news and its global manifestations. Especially in digital algorithmic environments, understanding news trustworthiness requires a holistic approach, which combines informational and socio-technical aspects while addressing both institutional and interpersonal trust. Drawing on 488 in-depth interviews with media consumers in Argentina, Finland, Israel, Japan, and the United States, this article investigates news (dis)trust from the lens of socio-materiality. The six trust-oriented affordances we identified—selectivity, interactivity, customization, searchability, information abundance, and immediacy—reveal important socio-technical commonalities that underlie news trust across countries. These affordances, moreover, point to an interplay of trust and self-agency. Taken together, the findings illuminate the lived experience of news trust as manifested across cultures and offer a broader understanding of trustworthiness within current media ecology.

Keywords: media; journalism; news; trust; audience reception research; interview study; comparative research; international comparison

Free keywords: affordances; audience studies; comparative research; in-depth interviews; news consumption; trust

Contributing organizations

Ministry reporting: Yes

Reporting Year: 2022

JUFO rating: 3