A4 Article in conference proceedings
"One More, One More... You Get Stuck" : The Role of Craving in Smartphone-Related Technostress (2022)

Hämäläinen, A., Salo, M., & Pirkkalainen, H. (2022). "One More, One More... You Get Stuck" : The Role of Craving in Smartphone-Related Technostress. In ECIS 2022 : Proceedings of the 30th European Conference on Information Systems, Timisoara, Romania, June 20.-24.2022 (Article 27). Association for Information Systems. https://aisel.aisnet.org/ecis2022_rp/27/

JYU authors or editors

Publication details

All authors or editors: Hämäläinen, Antti; Salo, Markus; Pirkkalainen, Henri

Parent publication: ECIS 2022 : Proceedings of the 30th European Conference on Information Systems, Timisoara, Romania, June 20.-24.2022

Conference:

Place and date of conference: Timisoara, Romania, 20.-24.6.2022

eISSN: 2184-1934

Publication year: 2022

Publication date: 11/05/2022

Article number: 27

Publisher: Association for Information Systems

Publication country: United States

Publication language: English

Persistent website address: https://aisel.aisnet.org/ecis2022_rp/27/

Publication open access: Openly available

Publication channel open access: Open Access channel

Publication is parallel published (JYX): https://jyx.jyu.fi/handle/123456789/82092

Abstract

Smartphones have been integrated into nearly every aspect of human life. Because of them, being entertained, communicating with others, and finding information has never been easier. Even though such possibilities are positive on the surface, the versatile nature of smartphones has also created issues, such as people using them compulsively or excessively. By collecting and analyzing data from 30 semi-structured interviews, we explored how users may experience craving (unstoppable/uncontrollable desire to use, despite the negative consequences) that make them use smartphones compulsively or excessively. Such use may eventually lead to technostress, which is stress caused by technology use. We present three levels of craving (stimuli, sensation, and content) and discuss how they affect smartphone use and technostress. We contribute to research by discussing craving in the context of technostress. As a practical implication, different stakeholders could use our results to address the issues relating to stress caused by smartphone use.

Keywords: smartphones; cell phones; mobile devices; use; mental well-being; effects (results); stress (biological phenomena); technostress; stress management; internet addiction; addictiveness; time use

Contributing organizations

Related projects

Ministry reporting: Yes

Reporting Year: 2022

JUFO rating: 1