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Engaging Employees via Digital Technologies : An Integrative Model of Change Management and Communication via Internal Social Media (2023)


Agerholm Andersen, M., & Valentini, C. (2023). Engaging Employees via Digital Technologies : An Integrative Model of Change Management and Communication via Internal Social Media. In O. Niininen (Ed.), Social Media for Progressive Public Relations (pp. 57-72). Routledge. https://doi.org/10.4324/9781003177791-7


JYU-tekijät tai -toimittajat


Julkaisun tiedot

Julkaisun kaikki tekijät tai toimittajatAgerholm Andersen, Mona; Valentini, Chiara

EmojulkaisuSocial Media for Progressive Public Relations

Emojulkaisun toimittajatNiininen, Outi

ISBN978-1-032-01233-9

eISBN978-1-003-17779-1

Julkaisuvuosi2023

Ilmestymispäivä23.09.2022

Artikkelin sivunumerot57-72

Kirjan kokonaissivumäärä270

KustantajaRoutledge

KustannuspaikkaLondon

JulkaisumaaBritannia

Julkaisun kielienglanti

DOIhttps://doi.org/10.4324/9781003177791-7

Julkaisun avoin saatavuusEi avoin

Julkaisukanavan avoin saatavuus

Julkaisu on rinnakkaistallennettu (JYX)https://jyx.jyu.fi/handle/123456789/86013


Tiivistelmä

Internal social media (ISM) has increasingly gained relevance as a networking platform on which employees can share content and actively engage in conversations across functions, regions, and hierarchical levels. Many employees have been working from home, especially during the COVID-19 pandemic, using a variety of ISM platforms—a trend that could continue to increase. While the COVID-19 pandemic is only one example of how organisations must continuously change to adapt to a new context, research shows that it is difficult for management to implement changes successfully among employees, and most change initiatives fail. ISM provides a dynamic and interactive communication arena in which employees can participate in sharing ideas and opinions related to their daily work. However, theoretical efforts to explain the use of ISM in a change situation from an employee perspective are currently limited. This chapter aims to propose a theoretical framework—co-creating organisational change in ISM—that explains factors influencing participative and dialogic change communications between managers and employees using ISM.


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OKM-raportointiKyllä

Raportointivuosi2023

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Viimeisin päivitys 2024-22-04 klo 20:45