A2 Review article, Literature review, Systematic review
Digital Documenting Practices : Collaborative Writing in Workplace Training (2022)

Nissi, R., & Lehtinen, E. (2022). Digital Documenting Practices : Collaborative Writing in Workplace Training. Written Communication, 39(4), 564-599. https://doi.org/10.1177/07410883221108162

JYU authors or editors

Publication details

All authors or editors: Nissi, Riikka; Lehtinen, Esa

Journal or series: Written Communication

ISSN: 0741-0883

eISSN: 1552-8472

Publication year: 2022

Publication date: 28/07/2022

Volume: 39

Issue number: 4

Pages range: 564-599

Publisher: SAGE Publications

Publication country: United States

Publication language: English

DOI: https://doi.org/10.1177/07410883221108162

Publication open access: Openly available

Publication channel open access: Partially open access channel

Publication is parallel published (JYX): https://jyx.jyu.fi/handle/123456789/82576


The present article examines collaborative writing in organizational consulting and training, where writing takes place as part of a group discussion assignment and is carried out by using digital writing technologies. In the training, the groups use digital tablets as their writing device in order to document their answers in the shared digital platform. Using multimodal conversation analysis as a method, the article illustrates the way writing is interactionally accomplished in this setting where digital writing intertwines with face-to-face interaction as the groups jointly formulate a documentable written entry for specific institutional purposes. The results show how writing is managed in situated ways and organized by three specific aspects: access, publicity, and broader organizational practice. The article advances prior understanding of the embodied nature of writing and writing with technologies by demonstrating how the body and the material and social nature of writing technologies intertwine within situated social interaction.

Keywords: writing; documentation; cooperation (general); interaction; social interaction; linguistic interaction; groups; organisations (systems); consulting; digitalisation; information and communications technology; communication; working life; process writing

Free keywords: collaborative writing; writing-in-interaction; digital writing device; embodiment; access; documentability; workplace communication

Contributing organizations

Related projects

Ministry reporting: Yes

Reporting Year: 2022

JUFO rating: 3

Last updated on 2023-03-10 at 14:33