A2 Review article, Literature review, Systematic review
Digital Documenting Practices : Collaborative Writing in Workplace Training (2022)

Nissi, R., & Lehtinen, E. (2022). Digital Documenting Practices : Collaborative Writing in Workplace Training. Written Communication, 39(4), 564-599. https://doi.org/10.1177/07410883221108162

JYU authors or editors

Publication details

All authors or editorsNissi, Riikka; Lehtinen, Esa

Journal or seriesWritten Communication



Publication year2022

Publication date28/07/2022


Issue number4

Pages range564-599

PublisherSAGE Publications

Publication countryUnited States

Publication languageEnglish


Publication open accessOpenly available

Publication channel open accessPartially open access channel

Publication is parallel published (JYX)https://jyx.jyu.fi/handle/123456789/82576


The present article examines collaborative writing in organizational consulting and training, where writing takes place as part of a group discussion assignment and is carried out by using digital writing technologies. In the training, the groups use digital tablets as their writing device in order to document their answers in the shared digital platform. Using multimodal conversation analysis as a method, the article illustrates the way writing is interactionally accomplished in this setting where digital writing intertwines with face-to-face interaction as the groups jointly formulate a documentable written entry for specific institutional purposes. The results show how writing is managed in situated ways and organized by three specific aspects: access, publicity, and broader organizational practice. The article advances prior understanding of the embodied nature of writing and writing with technologies by demonstrating how the body and the material and social nature of writing technologies intertwine within situated social interaction.

Keywordswritingdocumentationcooperation (general)interactionsocial interactionlinguistic interactiongroupsorganisations (systems)consultingdigitalisationinformation and communications technologycommunicationworking lifeprocess writing

Free keywordscollaborative writing; writing-in-interaction; digital writing device; embodiment; access; documentability; workplace communication

Contributing organizations

Related projects

Ministry reportingYes

Reporting Year2022

JUFO rating3

Last updated on 2024-15-06 at 22:25