A1 Journal article (refereed)
Examining the longitudinal relationship between visibility and persistence on stress and technology-assisted supplemental work (2023)

van Zoonen, W., Sivunen, A. E., & Treem, J. W. (2023). Examining the longitudinal relationship between visibility and persistence on stress and technology-assisted supplemental work. Human Communication Research, 49(1), 13-23. https://doi.org/10.1093/hcr/hqac023

JYU authors or editors

Publication details

All authors or editors: van Zoonen, Ward; Sivunen, Anu E.; Treem, Jeffrey W.

Journal or series: Human Communication Research

ISSN: 0360-3989

eISSN: 1468-2958

Publication year: 2023

Publication date: 21/09/2022

Volume: 49

Issue number: 1

Pages range: 13-23

Publisher: Oxford University Press (OUP)

Publication country: United States

Publication language: English

DOI: https://doi.org/10.1093/hcr/hqac023

Publication open access: Openly available

Publication channel open access: Partially open access channel

Publication is parallel published (JYX): https://jyx.jyu.fi/handle/123456789/83315


This study examines the longitudinal relationship between two affordances of organizational information and communication technologies (ICTs)—that is, visibility and persistence—and individuals’ subjective stress and technology-assisted supplemental work (TASW). We propose that visibility and persistence associated with organizational ICTs are often more aptly construed as probabilities for action, rather than merely possibilities for action. The hypotheses are tested using latent change structural equation modeling drawing on two-wave survey data from 437 employees of a global industrial logistics company headquartered in a Nordic country. The findings highlight that visibility is associated with increases in TASW, but not in subjective stress, while persistence is associated with decreases in TASW and subjective stress. We suggest that visibility may pressure workers into extending their workdays, while persistence may operate as an important resource for employees reducing subjective TASW and stress as well as intra-individual changes in TASW and stress over time.

Keywords: stress (biological phenomena); information and communications technology; employees; organisations (systems); visibility

Free keywords: affordances; visibility; persistence; stress; technology-assisted supplemental work; organizational ICTs

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Ministry reporting: Yes

Reporting Year: 2022

Preliminary JUFO rating: 3

Last updated on 2023-03-10 at 12:13