A1 Journal article (refereed)
Digital inclusion and inequalities at work in the age of social media (2023)
Pekkala, K. (2023). Digital inclusion and inequalities at work in the age of social media. Human resource management journal, Early View. https://doi.org/10.1111/1748-8583.12488
JYU authors or editors
Publication details
All authors or editors: Pekkala, Kaisa
Journal or series: Human resource management journal
ISSN: 0954-5395
eISSN: 1748-8583
Publication year: 2023
Publication date: 29/12/2022
Volume: Early View
Publisher: Wiley-Blackwell
Publication country: United Kingdom
Publication language: English
DOI: https://doi.org/10.1111/1748-8583.12488
Publication open access: Not open
Publication channel open access: Channel is not openly available
Abstract
Advancements in digital communication technologies, such as social media, have transformed how individuals can interact inside and outside their organizations and participate in professional life. This qualitative study focuses on inclusion in the increasingly digitalized and interactive workplace. It adopts a managerial perspective and explores whether organizational members are perceived to have equal opportunities to participate and contribute in this novel environment. The research data consists of interviews with 24 managers in seven knowledge-based organizations. The results show that both individual and organizational factors may become sources of inequality related to digital participation. The findings also emphasize that organizations have an important role in facilitating workers' digital inclusion. The paper contributes to the human resource management and digital inclusion literature and provides important managerial insights for organizations operating in the knowledge sector in particular.
Keywords: network communication; working life; social media; knowledge work; human resource management
Free keywords: communicative work; digital inclusion; human resource management; knowledge work; work-related social media use
Contributing organizations
Ministry reporting: Yes
Reporting Year: 2023
Preliminary JUFO rating: 2
