A1 Journal article (refereed)
Redesigning Computer-Supported Work Processes with Dual Information Systems: the Work Process Benchmarking Service (1999)


Käkölä, T., & Koota, K. (1999). Redesigning Computer-Supported Work Processes with Dual Information Systems: the Work Process Benchmarking Service. Journal of Management Information Systems, 16(1), 87-119. https://doi.org/10.1080/07421222.1999.11518235


JYU authors or editors


Publication details

All authors or editorsKäkölä, Timo; Koota, Kalle

Journal or seriesJournal of Management Information Systems

Publication year1999

Volume16

Issue number1

Pages range87-119

Publication countryUnited States

Publication languageEnglish

DOIhttps://doi.org/10.1080/07421222.1999.11518235

Publication open accessNot open

Publication channel open access


Free keywordsDual Information Systems; interpretive flexibility; Knowledge Creation Nets; organizational creation of knowledge; organizational interfaces; work process benchmarking; work process enactment and redesign; work process modeling

Fields of science:


Contributing organizations


Ministry reportingYes

Preliminary JUFO ratingNot rated


Last updated on 2023-02-02 at 01:00