A1 Journal article (refereed)
Investigating Students’ Satisfaction with Online Collaborative Learning During the COVID-19 Period : An Expectation-Confirmation Model (2023)
Cheng, X., Bao, Y., Yang, B., Chen, S., Zuo, Y., & Siponen, M. (2023). Investigating Students’ Satisfaction with Online Collaborative Learning During the COVID-19 Period : An Expectation-Confirmation Model. Group Decision and Negotiation, 32(4), 749-778. https://doi.org/10.1007/s10726-023-09829-x
JYU authors or editors
Publication details
All authors or editors: Cheng, Xusen; Bao, Ying; Yang, Bo; Chen, Sihua; Zuo, Yiting; Siponen, Mikko
Journal or series: Group Decision and Negotiation
ISSN: 0926-2644
eISSN: 1572-9907
Publication year: 2023
Publication date: 15/04/2023
Volume: 32
Issue number: 4
Pages range: 749-778
Publisher: Springer
Publication country: Netherlands
Publication language: English
DOI: https://doi.org/10.1007/s10726-023-09829-x
Publication open access: Not open
Publication channel open access: Channel is not openly available
Abstract
The recent outbreak of COVID-19 posed discontinuous disruption to traditional learning modes worldwide. In order to keep social distance, online collaborative learning has become a necessity during the pandemic. However, our understanding of students’ well-being and satisfaction with online collaborative learning is limited, especially during the COVID-19 period. Leveraging expectation confirmation theory, this study focuses on the triggers and inhibitors of students’ cognitive load during online collaborative learning process and their subsequent satisfaction with the learning mode during the pandemic. We used a mixed-method approach in this study. We conducted a qualitative study with interview data and a quantitative study with surveys. The results indicate several psychological and cognitive antecedents of students’ cognitive load during online collaborative learning. Findings also indicate that a high level of cognitive load will decrease students’ perceived usefulness of the online learning platform and expectation confirmation, thus leading to a low level of satisfaction with online collaborative learning. This study can provide theoretical and practical implications for a better understanding of online student groups’ satisfaction with online collaborative learning during the COVID-19 period.
Keywords: COVID-19; collaborative learning; online learning; online teaching; learning environment
Free keywords: satisfaction; online collaborative learning; COVID-19; expectation-confirmation model
Contributing organizations
Ministry reporting: Yes
Reporting Year: 2023
Preliminary JUFO rating: 1