A1 Journal article (refereed)
Work‐related social media use and the shaping of communicative role perceptions (2024)
Pekkala, K., & van Zoonen, W. (2024). Work‐related social media use and the shaping of communicative role perceptions. European Management Review, 21(3), 553-567. https://doi.org/10.1111/emre.12597
JYU authors or editors
Publication details
All authors or editors: Pekkala, Kaisa; van Zoonen, Ward
Journal or series: European Management Review
ISSN: 1740-4754
eISSN: 1740-4762
Publication year: 2024
Publication date: 28/07/2023
Volume: 21
Issue number: 3
Pages range: 553-567
Publisher: John Wiley & Sons
Publication country: United Kingdom
Publication language: English
DOI: https://doi.org/10.1111/emre.12597
Publication open access: Openly available
Publication channel open access: Partially open access channel
Publication is parallel published (JYX): https://jyx.jyu.fi/handle/123456789/88842
Abstract
This study focuses on employees' work-related social media use. The multivalent involvement of social media in corporate processes calls for attention to how employees' social media use is conceptualized and managed. Drawing on a sample of 1179 knowledge workers, the study explores how employees perceive their communicative roles, how contextual factors shape these perceptions, and how communicative role perceptions, in turn, are associated with work-related social media use. The findings demonstrate that leadership support and employees' perceptions of the anticipated impact of their communication are positively related to role perceptions, and the more employees define their communicative roles as an expected part of their work, the more likely they are to use social media for work-related purposes. This study is highly relevant to scholars and managers as it draws attention to expanding workplace roles that emerge in relation to advancements in, and the adoption of, new information and communication technology.
Keywords: social media; media use; communication; employees; work communities
Free keywords: contextual behavior; identification; role perceptions; social media
Contributing organizations
Ministry reporting: Yes
VIRTA submission year: 2023
JUFO rating: 1
