A4 Article in conference proceedings
The Effects of Job and User Characteristics on the Perceived Usefulness and Use Continuance Intention of Generative Artificial Intelligence Chatbots at Work (2023)


Makkonen, M., Salo, M., & Pirkkalainen, H. (2023). The Effects of Job and User Characteristics on the Perceived Usefulness and Use Continuance Intention of Generative Artificial Intelligence Chatbots at Work. In P. Bednar, F. Zaghloul, C. Welch, A. Nolte, M. Rajanen, A. S. Islind, H. Vallo Hult, A. Ravarini, & A. M. Braccini (Eds.), STPIS 2023 : Proceedings of the 9th International Conference on Socio-Technical Perspective in Information Systems Development (pp. 103-120). RWTH Aachen. CEUR Workshop Proceedings, 3598. https://ceur-ws.org/Vol-3598/paper9.pdf


JYU authors or editors


Publication details

All authors or editorsMakkonen, Markus; Salo, Markus; Pirkkalainen, Henri

Parent publicationSTPIS 2023 : Proceedings of the 9th International Conference on Socio-Technical Perspective in Information Systems Development

Parent publication editorsBednar, Peter; Zaghloul, Fatema; Welch, Christine; Nolte, Alexander; Rajanen, Mikko; Islind, Anna Sigridur; Vallo Hult, Helena; Ravarini, Aurelio; Braccini, Alessio Maria

Conference:

  • International Workshop on Socio-Technical Perspective in Information Systems Development

Place and date of conferencePortsmouth, England27.-28.10.2023

Journal or seriesCEUR Workshop Proceedings

eISSN1613-0073

Publication year2023

Number in series3598

Pages range103-120

Number of pages in the book218

PublisherRWTH Aachen

Publication countryGermany

Publication languageEnglish

Persistent website addresshttps://ceur-ws.org/Vol-3598/paper9.pdf

Publication open accessOpenly available

Publication channel open accessOpen Access channel

Publication is parallel published (JYX)https://jyx.jyu.fi/handle/123456789/92930


Keywordsartificial intelligencechatbotsusersuser experienceusefulnessworking life


Contributing organizations


Related projects


Ministry reportingYes

Reporting Year2023

JUFO rating1


Last updated on 2024-03-07 at 20:26