A4 Article in conference proceedings
Improving Communication and Collaboration in Enterprise Architecture Projects : Three Propositions from Three Public Sector EA Projects (2024)

Rouvari, A., & Pekkola, S. (2024). Improving Communication and Collaboration in Enterprise Architecture Projects : Three Propositions from Three Public Sector EA Projects. In S. Hyrynsalmi, J. Münch, K. Smolander, & J. Melegati (Eds.), Software Business : 14th International Conference, ICSOB 2023, Lahti, Finland, November 27–29, 2023, Proceedings (pp. 77-91). Springer Nature Switzerland. Lecture Notes in Business Information Processing. https://doi.org/10.1007/978-3-031-53227-6_6

JYU authors or editors

Publication details

All authors or editors: Rouvari, Ari; Pekkola, Samuli

Parent publication: Software Business : 14th International Conference, ICSOB 2023, Lahti, Finland, November 27–29, 2023, Proceedings

Parent publication editors: Hyrynsalmi, Sami; Münch, Jürgen; Smolander, Kari; Melegati, Jorge

Place and date of conference: Lahti, Finland, 27.-29.11.2023

ISBN: 978-3-031-53226-9

eISBN: 978-3-031-53227-6

Journal or series: Lecture Notes in Business Information Processing

ISSN: 1865-1348

eISSN: 1865-1356

Publication year: 2024

Pages range: 77-91

Number of pages in the book: 514

Publisher: Springer Nature Switzerland

Place of Publication:  Cham

Publication country: Switzerland

Publication language: English

DOI: https://doi.org/10.1007/978-3-031-53227-6_6

Publication open access: Openly available

Publication channel open access: Open Access channel

Publication is parallel published (JYX): https://jyx.jyu.fi/handle/123456789/93546

Abstract

Enterprise architecture (EA) is infamous for implementation problems and unredeemed promises. Imprecise and unstandardized EA work practices and various definitions make it difficult to comprehend what should be done and how, and to advance digital transformation. Earlier studies have identified communication and collaboration challenges as one of the most common and fatal sources of problems. In this paper, we study how different actions help avoiding and addressing communication and collaboration problems in EA projects. We conduct a qualitative and comparative case study of three public sector EA projects in Finland. Our data is based on ethnographic observations, which were later inductively analyzed. As an outcome, we present a theoretical explanation of the phenomenon and make three propositions to manage and possibly overcome the problem.

Keywords: enterprise architecture; public sector; communication; cooperation (general); qualitative research

Free keywords: enterprise architecture work; public sector; communication and collaboration; problem; qualitative case study; ethnographic approach

Contributing organizations

Ministry reporting: Yes

VIRTA submission year: 2024

Preliminary JUFO rating: 1