A4 Artikkeli konferenssijulkaisussa
Toward Continuous Digital Service Innovation in Organizations : Benefits and Challenges from People Perspective (2024)
Elo, J., Lumivalo, J., Pekkala, K., Salo, M., & Tuunanen, T. (2024). Toward Continuous Digital Service Innovation in Organizations : Benefits and Challenges from People Perspective. In ECIS 2024 : Proceedings of the 32nd European Conference on Information Systems. Association for Information Systems. https://aisel.aisnet.org/ecis2024/track05_fow/track05_fow/16/
JYU-tekijät tai -toimittajat
Julkaisun tiedot
Julkaisun kaikki tekijät tai toimittajat: Elo, Jenny; Lumivalo, Juuli; Pekkala, Kaisa; Salo, Markus; Tuunanen, Tuure
Emojulkaisu: ECIS 2024 : Proceedings of the 32nd European Conference on Information Systems
Konferenssi:
- European Conference on Information Systems
Konferenssin paikka ja aika: Paphos, Cyprus, 13.-19.6.2024
eISBN: 978-1-958200-10-0
Julkaisuvuosi: 2024
Kustantaja: Association for Information Systems
Julkaisumaa: Yhdysvallat (USA)
Julkaisun kieli: englanti
Pysyvä verkko-osoite: https://aisel.aisnet.org/ecis2024/track05_fow/track05_fow/16/
Julkaisun avoin saatavuus: Avoimesti saatavilla
Julkaisukanavan avoin saatavuus: Kokonaan avoin julkaisukanava
Julkaisu on rinnakkaistallennettu (JYX): https://jyx.jyu.fi/handle/123456789/95185
Tiivistelmä
In today’s rapidly evolving technological landscape, organizations are increasingly engaged in continuous digital service innovation, fundamentally changing how they organize work in these sociotechnical environments. In this research-in-progress, we seek to understand the people perspective on this phenomenon, which has received limited attention to date. We present preliminary findings from semi structured interviews with 35 informants from four organizations, shedding light on how the continuous nature of digital service innovation in today’s organizations impacts employees across various organizational roles. Understanding this impact is critical not only to fostering instrumental outcomes, such as productive and engaging work environments but also to supporting important humanistic outcomes, such as employee well-being and satisfaction in these dynamic and ever-evolving contexts. By illuminating the people-centric implications of continuous digital service innovation, we contribute to the important discourse on the future of work in the digital age.
YSO-asiasanat: digitalisaatio; sähköiset palvelut; innovaatiot; organisaatiot; työ; työn sisältö; työn organisointi; työntekijät; muutos; kehittäminen
Vapaat asiasanat: continuous digital service innovation; future of work; people perspective; instrumental outcomes; humanistic outcomes; research-in-progress
Liittyvät organisaatiot
OKM-raportointi: Kyllä
Alustava JUFO-taso: 1
