A4 Article in conference proceedings
Why not complain? A paradoxical problem for mobile service and application providers (2014)
Salo, M., & Makkonen, M. (2014). Why not complain? A paradoxical problem for mobile service and application providers. In ECIS 2014 : Proceedings of the European Conference on Information Systems. AIS Electronic Library (AISeL). http://aisel.aisnet.org/ecis2014/proceedings/track20/1/
JYU authors or editors
Publication details
All authors or editors: Salo, Markus; Makkonen, Markus
Parent publication: ECIS 2014 : Proceedings of the European Conference on Information Systems
Conference:
- European Conference on Information Systems
ISBN: 978-0-9915567-0-0
Publication year: 2014
Publisher: AIS Electronic Library (AISeL)
Publication language: English
Persistent website address: http://aisel.aisnet.org/ecis2014/proceedings/track20/1/
Publication open access: Not open
Publication channel open access:
Publication is parallel published (JYX): https://jyx.jyu.fi/handle/123456789/55942
Additional information: ECIS 2014, 22nd European Conference on Information Systems, Tel Aviv, Israel, June 9-11, 2014.
Keywords: mobile services
Free keywords: noncomplaining behavior; complaining behavior; mobile applications
Contributing organizations
Ministry reporting: Yes
Reporting Year: 2014
JUFO rating: 1
