A3 Book section, Chapters in research books
Systemic Development of Service Innovation (2015)


Hautamäki, A., & Oksanen, K. (2015). Systemic Development of Service Innovation. In R. Agarwal, W. Selen, G. Roos, & R. Green (Eds.), The Handbook of Service Innovation (pp. 349-371). Springer. https://doi.org/10.1007/978-1-4471-6590-3_17


JYU authors or editors


Publication details

All authors or editorsHautamäki, Antti; Oksanen, Kaisa

Parent publicationThe Handbook of Service Innovation

Parent publication editorsAgarwal, Renu; Selen, Willem; Roos, Göran; Green, Roy

ISBN978-1-4471-6589-7

Publication year2015

Pages range349-371

Number of pages in the book842

PublisherSpringer

Publication countryUnited Kingdom

Publication languageEnglish

DOIhttps://doi.org/10.1007/978-1-4471-6590-3_17

Publication open accessNot open

Publication channel open access


Keywordsbusiness modelsservice designservice strategies

Free keywordsdesign thinking; radical inovation; service innovation; systemic innovation


Contributing organizations

JYU units:


Ministry reportingYes

Reporting Year2015

JUFO rating2


Last updated on 2024-09-05 at 18:25