A4 Article in conference proceedings
"I just cursed and opened a beer" : Explaining Mobile Users' Non-Complaining Behavior Through Coping (2015)

Salo, M., Makkonen, M., & Hekkala, R. (2015). "I just cursed and opened a beer" : Explaining Mobile Users' Non-Complaining Behavior Through Coping. In ICIS 2015 : Proceedings the Thirty Sixth International Conference on Information Systems (pp. 1-17). Association for Information Systems (AIS). http://aisel.aisnet.org/icis2015/proceedings/HumanBehaviorIS/12/

JYU authors or editors

Publication details

All authors or editors: Salo, Markus; Makkonen, Markus; Hekkala, Riitta

Parent publication: ICIS 2015 : Proceedings the Thirty Sixth International Conference on Information Systems

Conference:

ISBN: 978-0-9966831-1-1

ISSN: 1026-1079

Publication year: 2015

Pages range: 1-17

Publisher: Association for Information Systems (AIS)

Publication country: United States

Publication language: English

Persistent website address: http://aisel.aisnet.org/icis2015/proceedings/HumanBehaviorIS/12/

Publication open access: Not open

Publication channel open access:

Publication is parallel published (JYX): https://jyx.jyu.fi/handle/123456789/55917

Additional information: ICIS 2015 : International Conference on Information Systems, Fort Worth, Texas from December 13-16, 2015.

Keywords: coping

Free keywords: mobile applications; post-adoptive behavior; non-complaining

Contributing organizations

Ministry reporting: Yes

Reporting Year: 2015

JUFO rating: 2