A4 Article in conference proceedings
Nuisance in communication between facility users and builder : a language barrier (2016)

Savolainen, J., Lundström, A., & Kostiainen, E. (2016). Nuisance in communication between facility users and builder : a language barrier. In M. Prins, H. Wamelink, B. Giddings, K. Ku, & M. Feenstra (Eds.), WBC 16 Proceedings : Volume II. Environmental Opportunities and Challenges : Constructing Commitment and Acknowledging Human Experiences (pp. 353-364). Tampere University of Technology. Raportti / Tampereen teknillinen yliopisto, rakennustekniikan laitos, rakennustuotanto ja -talous, 18. https://tutcris.tut.fi/portal/files/6186797/WBC16_Vol_2.pdf

JYU authors or editors

Publication details

All authors or editors: Savolainen, Jussi; Lundström, Anette; Kostiainen, Emma

Parent publication: WBC 16 Proceedings : Volume II. Environmental Opportunities and Challenges : Constructing Commitment and Acknowledging Human Experiences

Parent publication editors: Prins, Matthijs; Wamelink, Hans; Giddings, Bob; Ku, Kihong; Feenstra, Manon

ISBN: 978-952-15-3742-4

Journal or series: Raportti / Tampereen teknillinen yliopisto, rakennustekniikan laitos, rakennustuotanto ja -talous

ISSN: 1797-8904

Publication year: 2016

Number in series: 18

Pages range: 353-364

Number of pages in the book: 778

Publisher: Tampere University of Technology

Publication country: Finland

Publication language: English

Persistent website address: https://tutcris.tut.fi/portal/files/6186797/WBC16_Vol_2.pdf

Publication open access: Other way freely accessible online

Publication channel open access: 

Keywords: customer satisfaction

Free keywords: retrofit; user-centered approach; co-creation; construction project management

Contributing organizations

Ministry reporting: Yes

Reporting Year: 2016

JUFO rating: 0