A1 Alkuperäisartikkeli tieteellisessä aikakauslehdessä
Contents and functions of dramatizations in team decision making (2021)

Horila, T. (2021). Contents and functions of dramatizations in team decision making. International Journal of Business Communication, 58(3), 358-385. https://doi.org/10.1177/2329488417743983

JYU-tekijät tai -toimittajat

Julkaisun tiedot

Julkaisun kaikki tekijät tai toimittajat: Horila, Tessa

Lehti tai sarja: International Journal of Business Communication

ISSN: 2329-4884

eISSN: 2329-4892

Julkaisuvuosi: 2021

Volyymi: 58

Lehden numero: 3

Artikkelin sivunumerot: 358-385

Kustantaja: Sage Publications, Inc.

Julkaisumaa: Yhdysvallat (USA)

Julkaisun kieli: englanti

DOI: https://doi.org/10.1177/2329488417743983

Julkaisun avoin saatavuus: Ei avoin

Julkaisukanavan avoin saatavuus: 

Julkaisu on rinnakkaistallennettu (JYX): https://jyx.jyu.fi/handle/123456789/74274

Tiivistelmä

This study examines the contents and functions of dramatizations in natural team decision making. Theoretically, the study employs symbolic convergence theory to understand decision making as a complex phenomenon constructed in symbolic communication. Observational meeting data and thematic interview data from an autonomous team in Finland were analyzed. A fantasy theme analysis and an inductive, rhetorical discourse analysis revealed three rhetorical visions and seven functions of dramatizations in the team’s decision making. Visions represented social, righteous, and pragmatic master analogues. The functions of dramatizations were legitimizing independent and current decisions, reinforcing past decisions, arguing, leading, embedding decisions, and controlling decision making. Symbolic realities were constructed and refined before, during, and after decision making. The processes of creating and using dramatizations were intertwined and simultaneous. The interview analysis showed the team was aware of many of these processes. The applicability of symbolic convergence theory in team decision-making research and training is discussed, specifically in connection to communication competence.

YSO-asiasanat: konvergenssi; päätöksenteko; tiimit

Vapaat asiasanat: konvergenssiteoria

Liittyvät organisaatiot

OKM-raportointi: Kyllä

Raportointivuosi: 2021

JUFO-taso: 1