A4 Article in conference proceedings
Insights into Online Reviews of Hotel Service Attributes : A Cross-National Study of Selected Countries in Africa (2018)

Ukpabi, D., Olaleye, S., Mogaji, E., & Karjaluoto, H. (2018). Insights into Online Reviews of Hotel Service Attributes : A Cross-National Study of Selected Countries in Africa. In B. Stang, & J. Pesonen (Eds.), Information and Communication Technologies in Tourism 2018 : Proceedings of the International Conference in Jönköping, Sweden, January 24-26, 2018 (pp. 243-256). Springer. https://doi.org/10.1007/978-3-319-72923-7_19

JYU authors or editors

Publication details

All authors or editors: Ukpabi, Dandison; Olaleye, Sunday; Mogaji, Emmanuel; Karjaluoto, Heikki

Parent publication: Information and Communication Technologies in Tourism 2018 : Proceedings of the International Conference in Jönköping, Sweden, January 24-26, 2018

Parent publication editors: Stang, Brigitte; Pesonen, Juho

ISBN: 978-3-319-72922-0

Publication year: 2018

Pages range: 243-256

Number of pages in the book: 542

Publisher: Springer

Place of Publication: Cham

Publication country: Switzerland

Publication language: English

DOI: https://doi.org/10.1007/978-3-319-72923-7_19

Publication open access: Not open

Publication channel open access: 

Publication is parallel published (JYX): https://jyx.jyu.fi/handle/123456789/60336

Additional information: Organized by the International Federation for IT and Travel and Tourism (IFITT), ENTER2018 eTourism Conference takes place in Jönköping, Sweden, on January 24–26, 2018. The 25th annual international conference.

Free keywords: online reviews; TripAdvisor; service attributes; security; revisit

Contributing organizations

Ministry reporting: Yes

Reporting Year: 2018

JUFO rating: 2