A2 Review article, Literature review, Systematic review
Toward a refined conceptualization of IS discontinuance : Reflection on the past and a way forward (2020)

Soliman, W., & Rinta-Kahila, T. (2020). Toward a refined conceptualization of IS discontinuance : Reflection on the past and a way forward. Information and Management, 57(2), Article 103167. https://doi.org/10.1016/j.im.2019.05.002

JYU authors or editors

Soliman, Wael

Publication details

All authors or editors: Soliman, Wael; Rinta-Kahila, Tapani

Journal or series: Information and Management

ISSN: 0378-7206

eISSN: 1872-7530

Publication year: 2020

Volume: 57

Issue number: 2

Article number: 103167

Publisher: Elsevier BV

Publication country: Netherlands

Publication language: English

DOI: https://doi.org/10.1016/j.im.2019.05.002

Publication open access: Openly available

Publication channel open access: Partially open access channel

Publication is parallel published (JYX): https://jyx.jyu.fi/handle/123456789/67698

Abstract

Interest in studying information systems discontinuance has been increasing lately, yet there is no consensus on what it means. To improve the situation, we conduct a comprehensive review of current literature on IS discontinuance and identify 55 studies published during 1991–2017 that specifically focus on the topic. Our conceptual analysis disentangles the process, content, and context of the phenomenon, revealing that over the course of a typical IS lifecycle, IS discontinuance may materialize at least in five distinct forms: rejection, regressive discontinuance, quitting, temporary discontinuance, and replacement. After elaborating their distinctions, we discuss their theoretical, methodological, and practical implications.

Keywords: data systems; product life cycle; concept analysis

Free keywords: IS theory; IS lifecycle; IS discontinuance

Fields of science: