A2 Review article, Literature review, Systematic review
Toward a refined conceptualization of IS discontinuance : Reflection on the past and a way forward (2020)

Soliman, W., & Rinta-Kahila, T. (2020). Toward a refined conceptualization of IS discontinuance : Reflection on the past and a way forward. Information and Management, 57(2), Article 103167. https://doi.org/10.1016/j.im.2019.05.002

JYU authors or editors

Publication details

All authors or editorsSoliman, Wael; Rinta-Kahila, Tapani

Journal or seriesInformation and Management



Publication year2020


Issue number2

Article number103167

PublisherElsevier BV

Publication countryNetherlands

Publication languageEnglish


Publication open accessOpenly available

Publication channel open accessPartially open access channel

Publication is parallel published (JYX)https://jyx.jyu.fi/handle/123456789/67698


Interest in studying information systems discontinuance has been increasing lately, yet there is no consensus on what it means. To improve the situation, we conduct a comprehensive review of current literature on IS discontinuance and identify 55 studies published during 1991–2017 that specifically focus on the topic. Our conceptual analysis disentangles the process, content, and context of the phenomenon, revealing that over the course of a typical IS lifecycle, IS discontinuance may materialize at least in five distinct forms: rejection, regressive discontinuance, quitting, temporary discontinuance, and replacement. After elaborating their distinctions, we discuss their theoretical, methodological, and practical implications.

Keywordsdata systemsproduct life cycleconcept analysis

Free keywordsIS theory; IS lifecycle; IS discontinuance

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Other organizations:

Ministry reportingYes

Reporting Year2020

JUFO rating2

Last updated on 2024-22-04 at 12:10