A1 Journal article (refereed)
If Only They Knew : Audience Expectations and Actual Sourcing Practices in Online Journalism (2020)
Manninen, V. (2020). If Only They Knew : Audience Expectations and Actual Sourcing Practices in Online Journalism. Journalism Practice, 14(4), 412-428. https://doi.org/10.1080/17512786.2019.1625719
JYU authors or editors
Publication details
All authors or editors: Manninen, Ville
Journal or series: Journalism Practice
ISSN: 1751-2786
eISSN: 1751-2794
Publication year: 2020
Volume: 14
Issue number: 4
Pages range: 412-428
Publisher: Routledge
Place of Publication: Abingdon
Publication country: United Kingdom
Publication language: English
DOI: https://doi.org/10.1080/17512786.2019.1625719
Publication open access: Not open
Publication channel open access:
Publication is parallel published (JYX): https://jyx.jyu.fi/handle/123456789/68904
Abstract
This article answers the question “Are the sourcing practices in Finnish online journalism trustworthy?” Here, trustworthiness is operationalized as the fulfillment of audience expectations towards sourcing practices. To this end, expectations of young Finnish adults (aged 18–28) were compared to the observed practices of Finnish online journalists. A total of 36 news items (from 12 journalists working in three newsrooms, published in 2013 and 2017) were analyzed. The analysis indicates that online journalists’ sourcing practices largely do not conform to this audience segment's expectations. Namely, the audience expects more comprehensive investigation and thorough verification than what is common practice in online journalism. The use of high-credibility sources is both expected and commonplace. The results imply that transparency may be harmful rather than beneficial to journalism's credibility, as the unveiled practices do not always meet audience expectations.
Keywords: online journalism; trust; reliability (general); transparency; verification
Free keywords: sourcing; trustworthiness
Contributing organizations
Ministry reporting: Yes
Reporting Year: 2020
JUFO rating: 2