A3 Book section, Chapters in research books
Multicommunication (2019)


Valo, M. (2019). Multicommunication. In Oxford Research Encyclopedia of Communication. Oxford University Press. https://doi.org/10.1093/acrefore/9780190228613.013.886


JYU authors or editors


Publication details

All authors or editorsValo, Maarit

Parent publicationOxford Research Encyclopedia of Communication

eISBN978-0-19-022861-3

Publication year2019

PublisherOxford University Press

Publication countryUnited States

Publication languageEnglish

DOIhttps://doi.org/10.1093/acrefore/9780190228613.013.886

Publication open accessNot open

Publication channel open access

Publication is parallel published (JYX)https://jyx.jyu.fi/handle/123456789/65099


Abstract

Multicommunication means interacting with several people separately but at the same time. Usually multicommunication refers to parallel conversations enabled by communication technologies. The essential element is interactivity: in multicommunication, several mutual, two-way interactions are managed between people. A few adjacent concepts related to multicommunication have also been used in the literature, including multitasking, media or electronic multitasking, polychronicity, and polychronic communication.

Research interest in multicommunication is growing. Whereas the nascent phases of multicommunication research were largely concerned with observing the manifestation and characteristics of the multicommunication phenomenon, defining the concept of multicommunication, and differentiating multicommunication from similar concepts, contemporary research has spread out in many directions. Three main topics can be distinguished in multicommunication research: motivators of multicommunication, management of multicommunication, and consequences of multicommunication. The research contexts for multicommunication to date have been predominantly limited to working life. Very few studies have actually focused on family communication, contacts between friends, or other contexts involving communication in private life.

For their preferred methods in empirical multicommunication research, most scholars to date have used surveys, interviews, diaries, critical incidents, and other self-reports, as well as laboratory experiments. Researchers are beginning to learn quite a bit about the motivators and consequences of multicommunication, as described by employees in the workplace. Multicommunication research would thus benefit from the observation and analysis of natural communication found in actual contexts, settings, and relationships.


Keywordscommunications technologyinterpersonal communicationteamwork

Free keywordscommunication technology; electronic multitasking; instant messaging; interpersonal communication; media multitasking; multicommunication; multitasking polychronicity; polychronic communication; team communication


Contributing organizations


Ministry reportingYes

Reporting Year2019

JUFO rating3


Last updated on 2024-22-04 at 23:37