A1 Journal article (refereed)
Problem Talk in Management Group Meetings (2019)
Laapotti, T., & Mikkola, L. (2019). Problem Talk in Management Group Meetings. Small Group Research, 50(6), 728-758. https://doi.org/10.1177/1046496419865023
JYU authors or editors
Publication details
All authors or editors: Laapotti, Tomi; Mikkola, Leena
Journal or series: Small Group Research
ISSN: 1046-4964
eISSN: 1552-8278
Publication year: 2019
Volume: 50
Issue number: 6
Pages range: 728-758
Publisher: Sage Publications, Inc.
Publication country: United States
Publication language: English
DOI: https://doi.org/10.1177/1046496419865023
Publication open access: Not open
Publication channel open access:
Publication is parallel published (JYX): https://jyx.jyu.fi/handle/123456789/67305
Abstract
This naturalistic study focuses on problem talk (PT) in hospital management group meetings. The study aims to understand how PT constitutes the hospital organization through the different uses of PT within the meetings, and, therefore, to understand the organizing role of these meetings. The communication as constitutive of organization (CCO) perspective forms the theoretical background of the research. The results of the qualitative analysis show that PT comprises many intertwined tasks that aim to perform the meetings, enhance problem solving, and maintain the relational level of group life. Thus, PT is much more than merely solving problems. In PT, problems are discussed from the viewpoints of the group and the organization. Meetings as an institution and as a nonhuman agent affect organizing because they influence both the group’s communication and organizational processes. Future research on groups should develop the use of the CCO concept of nonhuman agency.
Keywords: organisations (systems); interaction; communication; meetings (arranged events); problem solving
Free keywords: meetings; communication as constitutive of organization; problem solving; nonhuman agency; group communication
Contributing organizations
Ministry reporting: Yes
Reporting Year: 2019
JUFO rating: 1
