A1 Journal article (refereed)
Robot acceptance model for care (RAM-care) : A principled approach to the intention to use care robots (2020)


Turja, Tuuli; Aaltonen, Iina; Taipale, Sakari; Oksanen, Atte (2020). Robot acceptance model for care (RAM-care) : A principled approach to the intention to use care robots. Information and Management, 57 (5), 103220. DOI: 10.1016/j.im.2019.103220


JYU authors or editors


Publication details

All authors or editors: Turja, Tuuli; Aaltonen, Iina; Taipale, Sakari; Oksanen, Atte

Journal or series: Information and Management

ISSN: 0378-7206

eISSN: 1872-7530

Publication year: 2020

Volume: 57

Issue number: 5

Article number: 103220

Publisher: Elsevier BV

Publication country: Netherlands

Publication language: English

DOI: https://doi.org/10.1016/j.im.2019.103220

Open Access: Publication channel is not openly available

Publication is parallel published (JYX): https://jyx.jyu.fi/handle/123456789/70478


Abstract

Robots are emerging in welfare services, and organizations require information on whether novel technologies are approved among staff. On the basis of technology acceptance theories, this study proposes a model that adds a principled approach to the intention to use care robots. Data of 544 professionals with care robot experience were collected. The use intention was predicted by usefulness, enjoyment, social influence, and attitude. Respondents who found robots useful and accepted by their colleagues were more likely to view robot use as consistent with their personal values. The care robot acceptance model supports consideration of the profession-specific context in robotization.


Keywords: health sector; care sector; care work; technological development; automation; robots; acceptance (psychology); values (cultural objects)

Free keywords: healthcare; robot acceptance model; robotization; social robotics; technological change; therapy robots


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Ministry reporting: Yes

Reporting Year: 2020

Preliminary JUFO rating: 2


Last updated on 2020-28-10 at 08:53