A3 Book section, Chapters in research books
Meetings in the workplace (2020)

Laapotti, T., & Pennanen, E. (2020). Meetings in the workplace. In L. Mikkola, & M. Valo (Eds.), Workplace Communication (pp. 83-95). Routledge. https://doi.org/10.4324/9780429196881-7

JYU authors or editors

Publication details

All authors or editorsLaapotti, Tomi; Pennanen, Eveliina

Parent publicationWorkplace Communication

Parent publication editorsMikkola, Leena; Valo, Maarit



Publication year2020

Pages range83-95

Number of pages in the book213


Place of PublicationNew York

Publication countryUnited States

Publication languageEnglish


Publication open accessNot open

Publication channel open access

Publication is parallel published (JYX)https://jyx.jyu.fi/handle/123456789/67590


Meetings are ubiquitous in societies and organizations, and they are often taken for granted. Meetings are a key organizational practice by which organizations are talked into being. They include problem-solving, decision-making, and sensemaking through which organizational goals are achieved. However, meetings are an institution: They have a ritualistic function in the workplace. This chapter widens the everyday conception of meetings by showcasing their role as communicative practices to make things happen in organizations. The chapter specifies the key communicative processes that take place before, during, and after meetings, and points out the features of a good meeting. After building an understanding of the communicative phenomena in meetings, the chapter concludes by offering ways to improve meeting communication and the motivation of participating them.

Keywordsorganisational communication and public relationsmeetings (arranged events)negotiationsworkplacesmeeting techniquenegotiation skillsgroup communication

Contributing organizations

Ministry reportingYes

Reporting Year2020

JUFO rating3

Last updated on 2024-22-04 at 10:34