A3 Book section, Chapters in research books
Meetings in the workplace (2020)

Laapotti, T., & Pennanen, E. (2020). Meetings in the workplace. In L. Mikkola, & M. Valo (Eds.), Workplace Communication (pp. 83-95). Routledge. https://doi.org/10.4324/9780429196881-7

JYU authors or editors

Publication details

All authors or editors: Laapotti, Tomi; Pennanen, Eveliina

Parent publication: Workplace Communication

Parent publication editors: Mikkola, Leena; Valo, Maarit

ISBN: 978-0-367-18570-1

eISBN: 978-0-429-19688-1

Publication year: 2020

Pages range: 83-95

Number of pages in the book: 213

Publisher: Routledge

Place of Publication: New York

Publication country: United States

Publication language: English

DOI: https://doi.org/10.4324/9780429196881-7

Publication open access: Not open

Publication channel open access:

Publication is parallel published (JYX): https://jyx.jyu.fi/handle/123456789/67590


Meetings are ubiquitous in societies and organizations, and they are often taken for granted. Meetings are a key organizational practice by which organizations are talked into being. They include problem-solving, decision-making, and sensemaking through which organizational goals are achieved. However, meetings are an institution: They have a ritualistic function in the workplace. This chapter widens the everyday conception of meetings by showcasing their role as communicative practices to make things happen in organizations. The chapter specifies the key communicative processes that take place before, during, and after meetings, and points out the features of a good meeting. After building an understanding of the communicative phenomena in meetings, the chapter concludes by offering ways to improve meeting communication and the motivation of participating them.

Keywords: organisational communication and public relations; meetings (arranged events); negotiations; workplaces; meeting technique; negotiation skills; group communication

Contributing organizations

Ministry reporting: Yes

Reporting Year: 2020

JUFO rating: 3

Last updated on 2022-20-09 at 13:23