A3 Book section, Chapters in research books
Leadership in the workplace (2020)

Mikkola, L. (2020). Leadership in the workplace. In L. Mikkola, & M. Valo (Eds.), Workplace Communication (pp. 123-135). Routledge. https://doi.org/10.4324/9780429196881-10

JYU authors or editors

Publication details

All authors or editors: Mikkola, Leena

Parent publication: Workplace Communication

Parent publication editors: Mikkola, Leena; Valo, Maarit

ISBN: 978-0-367-18570-1

eISBN: 978-0-429-19688-1

Publication year: 2020

Pages range: 123-135

Number of pages in the book: 213

Publisher: Routledge

Place of Publication: New York

Publication country: United States

Publication language: English

DOI: https://doi.org/10.4324/9780429196881-10

Publication open access: Not open

Publication channel open access:


Leadership is an influence- and meaning-management process that takes place among leaders and followers. In leadership, all the actors participate in the creation of meanings to promote important and meaningful tasks. Leadership is relational in nature, and leader–follower relationships emerge in social interaction. Thus, leadership could and should be defined as communication. This chapter describes leadership in knowledge-based work from the communication perspective. It first presents the foundations of leadership, that is, sensemaking, sensegiving, and influence. Then, it examines leader–follower relationships from the perspectives of the relational dialectics and the presence of power. Finally, the chapter explores the most important functions of leadership communication, such as constructing a good work environment, agenda-setting, framing tasks and processes, creating a feedback culture, and supporting change and development.

Keywords: workplaces; leadership (activity); leadership (properties); interaction; power structures; supervisor-employee relationship

Free keywords: leader–follower relationship, leadership, leadership functions, relational approach to leadership, working life, workplace communication

Contributing organizations

Ministry reporting: Yes

Reporting Year: 2020

JUFO rating: 3

Last updated on 2022-19-08 at 19:31