A1 Alkuperäisartikkeli tieteellisessä aikakauslehdessä
Enablers of and constraints on employees' information sharing on enterprise social media (2021)
Laitinen, K., & Sivunen, A. (2021). Enablers of and constraints on employees' information sharing on enterprise social media. Information Technology and People, 34(2), 642-665. https://doi.org/10.1108/itp-04-2019-0186
JYU-tekijät tai -toimittajat
Julkaisun tiedot
Julkaisun kaikki tekijät tai toimittajat: Laitinen, Kaisa; Sivunen, Anu
Lehti tai sarja: Information Technology and People
ISSN: 0959-3845
eISSN: 1758-5813
Julkaisuvuosi: 2021
Volyymi: 34
Lehden numero: 2
Artikkelin sivunumerot: 642-665
Kustantaja: Emerald
Julkaisumaa: Britannia
Julkaisun kieli: englanti
DOI: https://doi.org/10.1108/itp-04-2019-0186
Julkaisun avoin saatavuus: Avoimesti saatavilla
Julkaisukanavan avoin saatavuus: Osittain avoin julkaisukanava
Julkaisu on rinnakkaistallennettu (JYX): https://jyx.jyu.fi/handle/123456789/68786
Tiivistelmä
information sharing on an enterprise social media platform. It draws on two theoretical perspectives,
communication privacy management theory and the technology affordance framework, as well as on empirical
data in an attempt to paint a comprehensive picture of the factors shaping employees’ decisions to share or not
share information on enterprise social media.
Design/methodology/approach – This qualitative field study is based on semi-structured interviews and
enterprise social media review data from a large Nordic media organization.
Findings – On an enterprise social media platform, privacy management principles shape employees’
information-sharing decisions in relation to personal privacy boundaries, professional boundaries and
assumed risks, online safety concerns and perceived audience. Additionally, the technological affordances of
visibility, awareness, persistence and searchability shape employees’ information sharing in varying and
sometimes even contradictory ways. Finally, organizational factors, such as norms, tasks and media
repertoires, are associated with employees’ information-sharing decisions. Together, these three dimensions,
personal, technological and organizational, form a model of the enablers of and constraints on employees’
decisions to share information on enterprise social media.
Originality/value – This study extends the understanding of different factors shaping employees’ decisions
to share or not share information on enterprise social media. It extends the two applied theories by uniquely
combining interpersonal privacy management principles with a technological affordance framework that
focuses on the relationship between the user and the technology. This research also furthers the authors’
knowledge of what privacy management principles mean in the organizational context. This study shows
connections between the two theories and extends the understanding of technology affordances as not only
action possibilities but also constraining factors. Additionally, by revealing what kinds of factors encourage
and inhibit information sharing on enterprise social media, the results of this study support organizations in
their efforts to manage information sharing on enterprise social media systems.
YSO-asiasanat: organisaatioviestintä; ulkoinen viestintä; sisäinen viestintä; sosiaalinen media; tiedonkulku; tiedonhallinta; viestintäkulttuuri; viestintätaidot; yksityisyys; viestintä; johtaminen
Vapaat asiasanat: knowledge workers; privacy; qualitative method; social media; information sharing; affordances; interview; intranets
Liittyvät organisaatiot
Hankkeet, joissa julkaisu on tehty
- PARIS - Paradoksit ja jännitteet työntekijöiden tiedon jakamisessa sosiaalisessa mediassa
- Sivunen, Anu
- Suomen Akatemia
OKM-raportointi: Kyllä
Raportointivuosi: 2021
JUFO-taso: 2
