A1 Alkuperäisartikkeli tieteellisessä aikakauslehdessä
Uncertainty in information system development : causes, effects, and coping mechanisms (2020)


Taipalus, Toni; Seppänen, Ville; Pirhonen, Maritta (2020). Uncertainty in information system development : causes, effects, and coping mechanisms. Journal of Systems and Software, 168, 110655. DOI: 10.1016/j.jss.2020.110655


JYU-tekijät tai -toimittajat


Julkaisun tiedot

Julkaisun kaikki tekijät tai toimittajat: Taipalus, Toni; Seppänen, Ville; Pirhonen, Maritta

Lehti tai sarja: Journal of Systems and Software

ISSN: 0164-1212

eISSN: 1873-1228

Julkaisuvuosi: 2020

Volyymi: 168

Artikkelinumero: 110655

Kustantaja: Elsevier

Julkaisumaa: Yhdysvallat (USA)

Julkaisun kieli: englanti

DOI: https://doi.org/10.1016/j.jss.2020.110655

Avoin saatavuus: Julkaisukanava ei ole avoin

Julkaisu on rinnakkaistallennettu (JYX): https://jyx.jyu.fi/handle/123456789/69330


Tiivistelmä

Information system development (ISD) projects are an ever-growing field of project management (PM) with their unique features, and project failures in ISD are relatively common. In the broader context of PM, uncertainty is a studied, yet mercurial phenomenon. By contrast, uncertainty in ISD projects has received relatively little attention from scholars, and PM literature has not systematically focused on uncertainty in ISD from a viewpoint other than that of project managers. In order to understand uncertainties in ISD projects, we need to first understand the causes behind them, their effects on everyday ISD work, and share coping mechanisms utilized among industry professionals. In the context of ISD projects, we set out to explore what causes uncertainty, what are the effects of uncertainty, and how software industry professionals cope with uncertainty. We conducted eleven semi-structured interviews with a diverse range of ISD professionals, and analyzed the interviews using conventional content analysis. Our results extend and complement current knowledge on the causes, effects, and coping mechanisms of uncertainty, especially in the context of ISD. Additionally, we present practical considerations on how to implement our findings into ISD industry and education.


YSO-asiasanat: systeemityö; projektityö; projektijohtaminen; epävarmuus; riskit; selviytyminen

Vapaat asiasanat: uncertainty; risk; information system development; cause; effect; coping mechanism


Liittyvät organisaatiot


OKM-raportointi: Kyllä

Raportointivuosi: 2020

Alustava JUFO-taso: 3


Viimeisin päivitys 2021-02-02 klo 09:55