A1 Journal article (refereed)
Examining the Side Effects of Organizational Internet Monitoring on Employees (2020)
Jiang, Hemin; Tsohou, Aggeliki; Siponen, Mikko; Li, Ying (2020). Examining the Side Effects of Organizational Internet Monitoring on Employees. Internet Research, 30 (6), 1613-1630. DOI: 10.1108/intr-08-2019-0360
JYU authors or editors
Publication details
All authors or editors: Jiang, Hemin; Tsohou, Aggeliki; Siponen, Mikko; Li, Ying
Journal or series: Internet Research
ISSN: 1066-2243
eISSN: 2054-5657
Publication year: 2020
Volume: 30
Issue number: 6
Pages range: 1613-1630
Publisher: Emerald
Publication country: United Kingdom
Publication language: English
DOI: https://doi.org/10.1108/intr-08-2019-0360
Open Access: Publication channel is not openly available
Publication is parallel published (JYX): https://jyx.jyu.fi/handle/123456789/71057
Abstract
Design/methodology/approach – The authors conducted a field experiment in a software development company. Seventy employees participated in the study. Mann-Whitney U test was employed to analyze the data.
Findings – The results suggest that Internet monitoring decreased employees’ satisfaction with the Internet usage policy, intrinsic work motivation, as well as affective organizational commitment.
Originality/value – This study contributes to the literature by examining the side effects of Internet monitoring on employees. It also has implications for organizations to make appropriate decisions regarding whether to implement Internet monitoring.
Keywords: Internet; employees; use; usage study; tracking; follow-up study; data security; risks; work motivation; committing oneself
Free keywords: Internet monitoring; policy satisfaction; intrinsic work motivation; affective organizational commitment; field experiment
Contributing organizations
Ministry reporting: Yes
Preliminary JUFO rating: 2