A4 Article in conference proceedings
The Actual Adoption and Use of Mobile Apps : The Case of a Higher Education Context (2020)

Lumor, T., Pulkkinen, M., & Hirvonen, A. (2020). The Actual Adoption and Use of Mobile Apps : The Case of a Higher Education Context. In AMCIS 2020 : Proceedings of the 26th Americas Conference on Information Systems (pp. 1-10). Association for Information Systems. https://aisel.aisnet.org/amcis2020/adoption_diffusion_IT/adoption_diffusion_IT/23/

JYU authors or editors

Publication details

All authors or editors: Lumor, Truth; Pulkkinen, Mirja; Hirvonen, Ari

Parent publication: AMCIS 2020 : Proceedings of the 26th Americas Conference on Information Systems

Conference:

Place and date of conference: Virtual conference, 10.-14.8020

ISBN: 978-1-7336325-4-6

Publication year: 2020

Pages range: 1-10

Publisher: Association for Information Systems

Publication country: United States

Publication language: English

Persistent website address: https://aisel.aisnet.org/amcis2020/adoption_diffusion_IT/adoption_diffusion_IT/23/

Publication open access: Not open

Publication channel open access: 

Publication is parallel published (JYX): https://jyx.jyu.fi/handle/123456789/74024

Abstract

Mobile applications have gained wide acceptance in several sectors, including eCommerce and education. In higher education, mobile apps are being used not only for mobile learning but also for creating smart campus environments in which physical campuses are augmented with digital services. Mobile apps for smart campus initiatives usually have several features that students and educators are expected to adopt and use. However, although prior studies have investigated the adoption of mobile apps, most of such studies are on the user's intention to use or continue using mobile apps, leaving gaps in our understanding of how actual use occurs. Drawing on a case study of a mobile app for a smart campus in a university in Finland, this study unravels the factors that influence actual adoption and post-adoption use of mobile apps in higher education context, and how the influence occurs. The implications for research and practice are discussed.

Keywords: mobile apps; intelligent systems; adoption (cognition); use; tertiary education; campus areas

Free keywords: IT adoption; mobile app adoption; post-adoption; IT continuance; IT use; smart campus; higher education

Contributing organizations

Ministry reporting: Yes

Reporting Year: 2020

JUFO rating: 1