A4 Article in conference proceedings
Cultivating a ‘Digital Jungle’ : Toward a Hybrid Governance Perspective on Infrastructure Evolution (2020)


Niemimaa, Marko; Zimmer, Markus Philipp (2020). Cultivating a ‘Digital Jungle’ : Toward a Hybrid Governance Perspective on Infrastructure Evolution. In PACIS 2020 : Proceedings of the 24th Pacific Asia Conference on Information Systems. Information Systems (IS) for the Future. Association for Information Systems. https://aisel.aisnet.org/pacis2020/63/


JYU authors or editors


Publication details

All authors or editors: Niemimaa, Marko; Zimmer, Markus Philipp

Parent publication: PACIS 2020 : Proceedings of the 24th Pacific Asia Conference on Information Systems. Information Systems (IS) for the Future

Conference:

Pacific Asia Conference on Information Systems

Place and date of conference: Virtual conference, 20.-24.6.2020

eISSN: 2689-6354

Publication year: 2020

Publisher: Association for Information Systems

Publication country: United States

Publication language: English

Persistent website address: https://aisel.aisnet.org/pacis2020/63/

Open Access: Publication channel is not openly available

Publication is parallel published (JYX): https://jyx.jyu.fi/handle/123456789/71411


Abstract

Digital infrastructures (DIs) evolve rather than following planned development trajectories. We know this phenomenon as drift, that is, infrastructures drift from management control. Infrastructure drift has motivated research into infrastructure governance recognizing two governance approaches: top-down and bottom-up. Yet, what happens if an organization engaging in its digital transformation expands its DI following top-down governance while simultaneously introducing elements of bottomup governance? We study how an industrial manufacturer expanded its DI for collaboration top-down while also giving employees leeway for bottom-up governance. As a result, it found that its digital collaboration infrastructure evolved into – what the informants depicted as – a digital jungle. Theorizing this concept and its emergence, we contribute to research on DIs. Firstly, we provide a framework explaining the manufacturer’s DI’s evolution into a digital jungle. Secondly, we argue that this concept captures user’s perspective on DI evolution signifying the importance for developing a hybrid infrastructure governance perspective.


Keywords: information technology; data systems; infrastructures; information technology architecture; information administration

Free keywords: digital infrastructures; infrastructure governance; infrastructure evolution; digital jungle


Contributing organizations


Ministry reporting: Yes


Last updated on 2020-17-08 at 15:33