A1 Journal article (refereed)
Moment of dialogic leadership in Finnish IT organisation (2020)

Lemmetty, S., & Collin, K. (2020). Moment of dialogic leadership in Finnish IT organisation. Industrial and Commercial Training, 52(3), 195-207. https://doi.org/10.1108/ict-01-2020-0007

JYU authors or editors

Publication details

All authors or editors: Lemmetty, Soila; Collin, Kaija

Journal or series: Industrial and Commercial Training

ISSN: 0019-7858

eISSN: 1758-5767

Publication year: 2020

Publication date: 03/08/2020

Volume: 52

Issue number: 3

Pages range: 195-207

Publisher: Emerald

Publication country: United Kingdom

Publication language: English

DOI: https://doi.org/10.1108/ict-01-2020-0007

Publication open access: Not open

Publication channel open access:

Publication is parallel published (JYX): https://jyx.jyu.fi/handle/123456789/73744


The purpose of this study is to describe the construction of leadership through authentic dialogues at work and leaders’ actions as contributors to dialogic leadership.
The authors collected the data by recording the organisation’s meetings and discussions and used content analysis of dialogic leadership and typifying of critical moments as analytical methods.
On the basis of the findings, this paper suggests that dialogic leadership begins with a startup critical moment and progresses through the different positions by manager and employees through democratic interaction. Individual and collective level learning of participants and the formation of new knowledge were used in decision- or conclusion-making. The manager promoted the construction of dialogic leadership in conversation by creating important critical moments, which enabled a dialogue to start or contributed to already ongoing dialogue.
The study proposes concrete actions that can be applied in working life. This study provides a new understanding of the leader’s activities in promoting dialogue.

Keywords: leadership (activity); dialogue; dialogicality; information technology companies; qualitative research; on-the-job learning

Free keywords: dialogic leadership; dialogue; critical moments; workplace learning; IT organization; qualitative study

Contributing organizations

Ministry reporting: Yes

Reporting Year: 2020

JUFO rating: 0

Last updated on 2022-14-09 at 12:24