A1 Journal article (refereed)
Membership negotiation in the first workplace : newcomers' experiences (2021)

Rajamäki, S., & Mikkola, L. (2021). Membership negotiation in the first workplace : newcomers' experiences. Journal of Communication Management, 25(1), 18-33. https://doi.org/10.1108/jcom-12-2019-0162

JYU authors or editors

Publication details

All authors or editors: Rajamäki, Sari; Mikkola, Leena

Journal or series: Journal of Communication Management

ISSN: 1363-254X

eISSN: 1478-0852

Publication year: 2021

Publication date: 14/08/2020

Volume: 25

Issue number: 1

Pages range: 18-33

Publisher: Emerald

Publication country: United Kingdom

Publication language: English

DOI: https://doi.org/10.1108/jcom-12-2019-0162

Publication open access: Not open

Publication channel open access:

Publication is parallel published (JYX): https://jyx.jyu.fi/handle/123456789/71452


Purpose – This qualitative study aims to understand young professional newcomers’ experiences of
communication processes in membership negotiation in their first workplace after graduation.
Design/methodology/approach – Instead of a one-time interview, the participants were contacted five to
ten times during the three to ten months, beginning when they entered the workplace. The data were analyzed
using a constant comparative method.
Findings – Three communication processes during membership negotiation were identified: developing
reciprocity, seeking and perceiving acceptance and becoming an active member. To experience membership,
newcomers need to achieve acceptance and engage in reciprocal communication in early interaction situations
with managers and coworkers.
Research limitations/implications – Only the experiences of newly graduated newcomers were studied.
This study illustrates the communication processes and social interaction evolving in membership negotiation
during newcomers’ entry.
Practical implications – Organizations need to re-evaluate their short orientation programs to support
membership negotiations in workplace communication.
Social implications – By recognizing the communication processes during membership negotiation, the
practices of newcomers’ entry can be developed to support the membership development.
Originality/value – This study contributes to membership negotiation by showing how newcomers join the
flow of membership negotiation through the processes of developing reciprocity, seeking and perceiving
acceptance and becoming an active member.

Keywords: organisational communication and public relations; internal communication; employees; young employees; social interaction; work communities

Free keywords: employee communication; organizational communication; organizational identification; communication management

Contributing organizations

Ministry reporting: Yes

Reporting Year: 2021

Preliminary JUFO rating: 1

Last updated on 2022-17-06 at 12:16