A2 Katsausartikkeli tieteellisessä aikausilehdessä
Building Trust in the Sharing Economy : Current Approaches and Future Considerations (2021)

Räisänen, J., Ojala, A., & Tuovinen, T. (2021). Building Trust in the Sharing Economy : Current Approaches and Future Considerations. Journal of Cleaner Production, 279, Article 123724. https://doi.org/10.1016/j.jclepro.2020.123724

JYU-tekijät tai -toimittajat

Julkaisun tiedot

Julkaisun kaikki tekijät tai toimittajat: Räisänen, Jaana; Ojala, Arto; Tuovinen, Tero

Lehti tai sarja: Journal of Cleaner Production

ISSN: 0959-6526

eISSN: 1879-1786

Julkaisuvuosi: 2021

Volyymi: 279

Artikkelinumero: 123724

Kustantaja: Elsevier

Julkaisumaa: Alankomaat

Julkaisun kieli: englanti

DOI: https://doi.org/10.1016/j.jclepro.2020.123724

Julkaisun avoin saatavuus: Ei avoin

Julkaisukanavan avoin saatavuus: 

Julkaisu on rinnakkaistallennettu (JYX): https://jyx.jyu.fi/handle/123456789/71734

Tiivistelmä

The sharing economy could be an answer to the challenge of sustainability; it can facilitate the sharing and reuse of resources, create new ways of earning money, and enhance social connections. For example, by reducing the use of natural resources without having to acquire or own everything, the sharing economy can positively affect sustainability. At the core of this type of economy lies trust among users and between users and the platform—the system cannot reach its full potential without trust. In fact, businesses or organizations in the sharing economy can even fail due to trust issues, although more information is needed to make better use of the existing platforms. The aim of this systematic literature review is to study how trust is built in the sharing economy. For this purpose, we introduce 28 solutions to support trust in sharing economy platforms, develop a preliminary model for evaluating trust in this context, and present a few considerations for future research. Platform developers and managers can use our preliminary model to identify trust issues in their platforms.

YSO-asiasanat: jakamistalous; alustatalous; kestävä kulutus; luottamus; systemaattiset kirjallisuuskatsaukset

Vapaat asiasanat: sharing economy; systematic literature review; sustainability; trust

Liittyvät organisaatiot

OKM-raportointi: Kyllä

Raportointivuosi: 2021

JUFO-taso: 2