A1 Alkuperäisartikkeli tieteellisessä aikakauslehdessä
Emotional competence at work (2020)
Ikävalko, H., Hökkä, P., Paloniemi, S., & Vähäsantanen, K. (2020). Emotional competence at work. Journal of Organizational Change Management, 33(7), 1485-1498. https://doi.org/10.1108/jocm-01-2020-0024
JYU-tekijät tai -toimittajat
Julkaisun tiedot
Julkaisun kaikki tekijät tai toimittajat: Ikävalko, Heini; Hökkä, Päivi; Paloniemi, Susanna; Vähäsantanen, Katja
Lehti tai sarja: Journal of Organizational Change Management
ISSN: 0953-4814
eISSN: 1758-7816
Julkaisuvuosi: 2020
Ilmestymispäivä: 27.08.2020
Volyymi: 33
Lehden numero: 7
Artikkelin sivunumerot: 1485-1498
Kustantaja: Emerald
Julkaisumaa: Britannia
Julkaisun kieli: englanti
DOI: https://doi.org/10.1108/jocm-01-2020-0024
Julkaisun avoin saatavuus: Ei avoin
Julkaisukanavan avoin saatavuus:
Julkaisu on rinnakkaistallennettu (JYX): https://jyx.jyu.fi/handle/123456789/73031
Julkaisu on rinnakkaistallennettu: https://aaltodoc.aalto.fi/handle/123456789/46592
Tiivistelmä
Design/methodology/approach – Emotional competence at work was explored via interviews, surveys and observations. The study was conducted over one year, during which an emotion-training intervention was conducted within a medium-sized company, operating in the healthcare sector.
Findings – The study shed light on emotional competence at work, identifying three domains: individual emotional competence, emotional competence within interactions and emotional competence embedded in workplace practices.
Research limitations/implications – This study was conducted in one organization.
Practical implications – Organizational developers are recommended to implement activities such as training interventions in order to build emotional competence; this applies not only at the individual level but also to achieve interaction among members of the organization within collective workplace practices.
Originality/value – Previous studies on emotional competence have been limited to the individual level. The sociocultural approach to emotional competence adopted in this study recognizes – in addition to the individual and interactional level of emotional competence – emotional competence at work as related to practices at work.
YSO-asiasanat: tunteet; tunnetaidot; kompetenssi; työelämä; interventiotutkimus
Vapaat asiasanat: emotion; competence; work; intervention
Liittyvät organisaatiot
Hankkeet, joissa julkaisu on tehty
- Tunnetoimijuus organisaation muutoksessa (TUNTO)
- Hökkä, Päivi
- Työsuojelurahasto
OKM-raportointi: Kyllä
Raportointivuosi: 2020
JUFO-taso: 1