A3 Book section, Chapters in research books
The Appraisal Theory of Emotion in Human–Computer Interaction (2020)

Jokinen, J. P.P., & Silvennoinen, J. (2020). The Appraisal Theory of Emotion in Human–Computer Interaction. In R. Rousi, J. Leikas, & P. Saariluoma (Eds.), Emotions in Technology Design : From Experience to Ethics (pp. 27-39). Springer International Publishing. Human - Computer Interaction Series. https://doi.org/10.1007/978-3-030-53483-7_3

JYU authors or editors

Publication details

All authors or editors: Jokinen, Jussi P. P.; Silvennoinen, Johanna

Parent publication: Emotions in Technology Design : From Experience to Ethics

Parent publication editors: Rousi, Rebekah; Leikas, Jaana; Saariluoma, Pertti

ISBN: 978-3-030-53482-0

eISBN: 978-3-030-53483-7

Journal or series: Human - Computer Interaction Series

ISSN: 1571-5035

eISSN: 2524-4477

Publication year: 2020

Pages range: 27-39

Number of pages in the book: 189

Publisher: Springer International Publishing

Place of Publication: Cham

Publication country: Switzerland

Publication language: English

DOI: https://doi.org/10.1007/978-3-030-53483-7_3

Publication open access: Not open

Publication channel open access:

Publication is parallel published (JYX): https://jyx.jyu.fi/handle/123456789/73947

Abstract

This chapter reviews the appraisal theory of emotion and how it has been employed in human–computer interaction (HCI) research. This theory views emotion as a process that evaluates the subjective significance of an event. We demonstrate the usefulness of the perspective for HCI, as emotion is defined in terms of the events of the task environment and the goals and knowledge of the subject. Importantly, the appraisal theory ties these factors together in a cognitive appraisal process order to explain the variety of subjective emotional experiences. This is important for two reasons. First, a strong theoretical commitment allows researchers and designers to derive testable hypotheses from the theory. Second, only a theory that ties together goals, knowledge and emotion can explain the behaviour and experiences of users, who often have multiple—and at times conflicting—goals and motivations that may dynamically change in response to events in the environment.

Keywords: emotions; cognitive processes; human-computer interaction; planning and design; experiences (knowledge); user experience

Free keywords: appraisal theory; emotions; design; human-technology interaction; experience

Contributing organizations

Ministry reporting: Yes

Reporting Year: 2020

JUFO rating: 2