A3 Book section, Chapters in research books
The Appraisal Theory of Emotion in Human–Computer Interaction (2020)
Jokinen, J. P.P., & Silvennoinen, J. (2020). The Appraisal Theory of Emotion in Human–Computer Interaction. In R. Rousi, J. Leikas, & P. Saariluoma (Eds.), Emotions in Technology Design : From Experience to Ethics (pp. 27-39). Springer International Publishing. Human - Computer Interaction Series. https://doi.org/10.1007/978-3-030-53483-7_3
JYU authors or editors
Publication details
All authors or editors: Jokinen, Jussi P. P.; Silvennoinen, Johanna
Parent publication: Emotions in Technology Design : From Experience to Ethics
Parent publication editors: Rousi, Rebekah; Leikas, Jaana; Saariluoma, Pertti
ISBN: 978-3-030-53482-0
eISBN: 978-3-030-53483-7
Journal or series: Human - Computer Interaction Series
ISSN: 1571-5035
eISSN: 2524-4477
Publication year: 2020
Pages range: 27-39
Number of pages in the book: 189
Publisher: Springer International Publishing
Place of Publication: Cham
Publication country: Switzerland
Publication language: English
DOI: https://doi.org/10.1007/978-3-030-53483-7_3
Publication open access: Not open
Publication channel open access:
Publication is parallel published (JYX): https://jyx.jyu.fi/handle/123456789/73947
Abstract
This chapter reviews the appraisal theory of emotion and how it has been employed in human–computer interaction (HCI) research. This theory views emotion as a process that evaluates the subjective significance of an event. We demonstrate the usefulness of the perspective for HCI, as emotion is defined in terms of the events of the task environment and the goals and knowledge of the subject. Importantly, the appraisal theory ties these factors together in a cognitive appraisal process order to explain the variety of subjective emotional experiences. This is important for two reasons. First, a strong theoretical commitment allows researchers and designers to derive testable hypotheses from the theory. Second, only a theory that ties together goals, knowledge and emotion can explain the behaviour and experiences of users, who often have multiple—and at times conflicting—goals and motivations that may dynamically change in response to events in the environment.
Keywords: emotions; cognitive processes; human-computer interaction; planning and design; experiences (knowledge); user experience
Free keywords: appraisal theory; emotions; design; human-technology interaction; experience
Contributing organizations
Ministry reporting: Yes
Reporting Year: 2020
JUFO rating: 2
Parent publication with JYU authors: