A3 Book section, Chapters in research books
Exploring the Critical Success Factors in Social and Health Care Information Systems Project Procurement (2020)

Vilpponen, H., Grundström, M., & Abrahamsson, P. (2020). Exploring the Critical Success Factors in Social and Health Care Information Systems Project Procurement. In A. Kumar Goel (Ed.), Recent Developments in Engineering Research Vol. 8. Book Publisher International.

JYU authors or editors

Publication details

All authors or editors: Vilpponen, Hannu; Grundström, Mika; Abrahamsson, Pekka

Parent publication: Recent Developments in Engineering Research Vol. 8

Parent publication editors: Kumar Goel, Anuj

ISBN: 978-93-90516-03-2

eISBN: 978-93-90516-04-9

Publication year: 2020

Number of pages in the book: 163

Publisher: Book Publisher International

Place of Publication: Hooghly, West Bengal

Publication country: India

Publication language: English

Publication open access: Not open

Publication channel open access:

Publication is parallel published (JYX): https://jyx.jyu.fi/handle/123456789/77894


A welfare reform involving the mixing of social and health services is being introduced by the Finnish government. Several factors have been identified for this shift, the most relevant of which is that many information systems are not interoperable and data-related problems have been identified. Management and isolated offers of service. Digitalizing to solve these issues is part of the government’s policy. This paper outlines the change landscape and explores the architectural options of the proposed digitalisation process and crucial success factors. The Undertaking The design is applied to the largest county, which consists of over 1,900 information systems related to social support and health care. The goal is to design a single joint framework with no more than 300 supporting information systems, resulting in savings of EUR 3 billion. Six key scientific conclusions are presented as the results.

Keywords: data systems; enterprise architecture; social welfare; public health service; public procurement; success factors

Free keywords: critical success factors; data driven; enterprise architecture; healthcare reform; information systems; welfare system

Contributing organizations

Ministry reporting: Yes

Reporting Year: 2020

JUFO rating: 1

Last updated on 2022-20-09 at 14:45