A4 Article in conference proceedings
Socio-emotional Experience in Human Technology Interaction Design : A Fashion Framework Proposal (2021)

Rousi, R., & Alanen, H.-K. (2021). Socio-emotional Experience in Human Technology Interaction Design : A Fashion Framework Proposal. In M. Rauterberg (Ed.), Culture and Computing : Design Thinking and Cultural Computing. 9th International Conference, C&C 2021, Held as Part of the 23rd HCI International Conference, HCII 2021, Virtual Event, July 24–29, 2021, Proceedings, Part II (pp. 131-150). Springer International Publishing. Lecture Notes in Computer Science, 12795. https://doi.org/10.1007/978-3-030-77431-8_8

JYU authors or editors

Publication details

All authors or editors: Rousi, Rebekah; Alanen, Hanna-Kaisa

Parent publication: Culture and Computing : Design Thinking and Cultural Computing. 9th International Conference, C&C 2021, Held as Part of the 23rd HCI International Conference, HCII 2021, Virtual Event, July 24–29, 2021, Proceedings, Part II

Parent publication editors: Rauterberg, Matthias

Conference:

Place and date of conference: Virtual, 24.-29.7.2021

ISBN: 978-3-030-77430-1

eISBN: 978-3-030-77431-8

Journal or series: Lecture Notes in Computer Science

ISSN: 0302-9743

eISSN: 1611-3349

Publication year: 2021

Number in series: 12795

Pages range: 131-150

Number of pages in the book: 492

Publisher: Springer International Publishing

Publication country: Switzerland

Publication language: English

DOI: https://doi.org/10.1007/978-3-030-77431-8_8

Publication open access: Not open

Publication channel open access:

Additional information: Also part of the Information Systems and Applications, incl. Internet/Web, and HCI book sub series (LNISA, volume 12795)

Abstract

Technology designers and developers can be understood as social experience (SE) mediators. In user experience (UX), notions of SE have served to identify and define the factors contributing to human-technology interaction (HTI). Three dominant perspectives have been promoted in UX discourse: 1) SE of brand, brand value and consumer culture; 2) technology design as mediator of human-to-human interactions; and 3) meaning generation through action and interaction between actors. Symbolic interactionalism understands meaning as occurring through dialogue, in the construction of the social self, promoting self-reflection as a social construction. This theorisation of social experience is valuable in the context of HTI as it allows for greater insight into the immaterial dimensions of technology integration in human societies. The purpose of this paper is to break down the factors contributing to social emotional experience of technology through illustrating how it operates according to fashion – temporality and spatiality in culture. This is a theoretical paper that presents a review of social experience, social emotional and collective emotion based literature in light of fashion and design. The result is a presentation of a proposed fashion framework of social emotions in technology interaction design (FASHEM). Based on symbolic interactionism, FASHEM helps break down emotional technology experience into a matrix of self, other, design, and semiotic interactions.

Keywords: technology; planning and design; human-computer interaction; social interaction; interaction; emotions; users; user experience; fashion; design (artistic creation); cognition; cognitive cultural studies

Free keywords: social experience; emotions; fashion; human-technology interaction; symbolic interactionism; culture cognition

Contributing organizations

Ministry reporting: Yes

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