A4 Article in conference proceedings
Empathy in Technology Design and Graffiti (2021)


Myllylä, M. (2021). Empathy in Technology Design and Graffiti. In M. Rauterberg (Ed.), Culture and Computing : Interactive Cultural Heritage and Arts. 9th International Conference, C&C 2021, Held as Part of the 23rd HCI International Conference, HCII 2021, Virtual Event, July 24–29, 2021, Proceedings, Part I (pp. 278-295). Springer International Publishing. Lecture Notes in Computer Science, 12794. https://doi.org/10.1007/978-3-030-77411-0_19


JYU authors or editors


Publication details

All authors or editors: Myllylä, Mari

Parent publication: Culture and Computing : Interactive Cultural Heritage and Arts. 9th International Conference, C&C 2021, Held as Part of the 23rd HCI International Conference, HCII 2021, Virtual Event, July 24–29, 2021, Proceedings, Part I

Parent publication editors: Rauterberg, Matthias

Conference:

  • International Conference on Human-Computer Interaction

Place and date of conference: Virtual, 24.-29.7.2021

ISBN: 978-3-030-77410-3

eISBN: 978-3-030-77411-0

Journal or series: Lecture Notes in Computer Science

ISSN: 0302-9743

eISSN: 1611-3349

Publication year: 2021

Number in series: 12794

Pages range: 278-295

Number of pages in the book: 484

Publisher: Springer International Publishing

Publication country: Switzerland

Publication language: English

DOI: https://doi.org/10.1007/978-3-030-77411-0_19

Publication open access: Not open

Publication channel open access:

Publication is parallel published (JYX): https://jyx.jyu.fi/handle/123456789/77107

Additional information: Also part of the Information Systems and Applications, incl. Internet/Web, and HCI book sub series (LNISA, volume 12794).


Abstract

This paper discusses empathic understanding, what it means, and how it can be acquired. After an overview of some theories and models from the existing literature, two experiments are presented, where participants were assessing graffiti works. From the results of these experiments, it can be concluded that empathic understanding involves both embodied processes and abstract inferences. Furthermore, understanding can be based on perceived, mechanistic bodily similarities and movements or on folk-psychological inferences mentalized between the observer/empathizer and an object/empathized. Empathic understanding it can also be gained by recognizing and implementing learned bodily skills and conceptual knowledge in mental simulations and theorizations. Furthermore, people have existing schemas and stereotypes that may affect their empathic understanding. In the context of technology design, this implies that the designer as an empathizer needs to consider their own and their users’ perspectives and interactions in different sociocultural contexts; their background knowledge; their future intentions; and the ways empathy can be gained through both embodied processes and mental inferences.


Keywords: empathy; comprehension; technology; planning and design; planners and designers; stereotypies; meanings (semantics); emotions; cognition; interaction; users; user experience; graffiti

Free keywords: empathic understanding; technology design; graffiti


Contributing organizations


Ministry reporting: Yes

Reporting Year: 2021

JUFO rating: 0


Last updated on 2022-20-09 at 14:09