A1 Journal article (refereed)
Factors Influencing Adjustment to Remote Work : Employees’ Initial Responses to the COVID-19 Pandemic (2021)

van Zoonen, W., Sivunen, A., Blomqvist, K., Olsson, T., Ropponen, A., Henttonen, K., & Vartiainen, M. (2021). Factors Influencing Adjustment to Remote Work : Employees’ Initial Responses to the COVID-19 Pandemic. International Journal of Environmental Research and Public Health, 18(13), Article 6966. https://doi.org/10.3390/ijerph18136966

JYU authors or editors

Publication details

All authors or editorsvan Zoonen, Ward; Sivunen, Anu; Blomqvist, Kirsimarja; Olsson, Thomas; Ropponen, Annina; Henttonen, Kaisa; Vartiainen, Matti

Journal or seriesInternational Journal of Environmental Research and Public Health



Publication year2021

Publication date29/06/2021


Issue number13

Article number6966

PublisherMDPI AG

Publication countrySwitzerland

Publication languageEnglish


Publication open accessOpenly available

Publication channel open accessOpen Access channel

Publication is parallel published (JYX)https://jyx.jyu.fi/handle/123456789/77121


The COVID-19 crisis has disrupted when, where, and how employees work. Drawing on a sample of 5452 Finnish employees, this study explores the factors associated with employees’ abrupt adjustment to remote work. Specifically, this study examines structural factors (i.e., work independence and the clarity of job criteria), relational factors (i.e., interpersonal trust and social isolation), contextual factors of work (i.e., change in work location and perceived disruption), and communication dynamics (i.e., organizational communication quality and communication technology use (CTU)) as mechanisms underlying adjustment to remote work. The findings demonstrate that structural and contextual factors are important predictors of adjustment and that these relationships are moderated by communication quality and CTU. Contrary to previous research, trust in peers and supervisors does not support adjustment to remote work. We discuss the implications of these findings for practice during and beyond times of crisis.

Keywordsunusual conditionspandemicsCOVID-19working liferemote workemployeesadaptation (change)internal communicationcommunications technology

Free keywordswork adjustment; remote work; structural factors; relational factors; contextual factors; COVID-19 pandemic

Contributing organizations

Related projects

Ministry reportingYes

Reporting Year2021

JUFO rating1

Last updated on 2024-03-04 at 19:47