customer service
http://www.yso.fi/onto/yso/p1379
Related publications
1 of 3
- Introducing a sensemaking perspective to the service experience (2022) Kemppainen, Tiina; et al.; A1
- The role of social capital in digitalised retail servicescape (2022) Nyrhinen, Jussi; et al.; A3; 978-1-003-09390-9
- Vammaispalvelun asiakas-työntekijäsuhteen rakentuminen vuorovaikutuksessa (2021) Nykänen, Hanna; G5; OA; 978-951-39-8914-9
- Identifying Critical Determinants of ‘Digital Customer Services’ Usage : An Exploratory Study (2019) Shaikh, Aijaz A.; A4; OA
- The development of mobile banking services in a large Finnish financial organization (2019) Sajasalo, Pasi; et al.; A3; OA
- The effects of two-way communication and chat service usage on consumer attitudes in the e-commerce retailing sector (2018) Mero, Joel; A1; OA
- Savolaisesta kirjastojohtamisesta kirjataivaaseen : STKS:n asiakaspalvelutyöryhmän seminaarin keskiössä tila- ja palvelusuunnittelu (2017) Leppänen, Tytti; et al.; D1; OA
- Suomessa osataan sittenkin palvella (2017) Wilska, Terhi-Anna; E1
- When Customer base is not loyalty! : Differences in the Consumers' Appraisal of Performance of Mobile Telecommunications Service Providers in Port Harcourt (2017) Ukpabi, Dandison; et al.; D3; OA
- Avoimia mahdollisuuksia (2016) Muhonen, Ari; D1; OA
