asiakastyytyväisyys

http://www.yso.fi/onto/yso/p7217

Liittyvät julkaisut ja muut tuotokset

  

  

  

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• Asiakaskokemuksia oppaista Alvar Aalto -kohteissa (2024) Malmisalo-Lensu, Anne-Maija; D1; OA
• Online impulse purchases versus planned purchases and the role of visual attributes (2024) D’Souza, Clare; et al.; A1; OA
• The Role of Service Design in Enhancing Marketing-Customer Service Collaboration (2024) Ukpabi, Dandison; et al.; A3; 978-3-031-37097-7
• The impact of rewarded social media engagement on customer satisfaction, commitment, loyalty and loyalty programmes in the sports industry (2024) Rauf, Muniba; et al.; A1; OA
• Constant Software Updates vs. Public Software Acquisition (2023) Mikkonen, Tommi; A1; OA
• Does Food Safety Knowledge Influence Customer Expectation and Perception on Restaurant’s Quality Attributes? (2023) Padmaningrum, Dwiningtyas; et al.; A1; OA
• The Cross-Channel Effects of In-Store Customer Experience in the Case of Omnichannel Fashion Retailing in Finland (2023) Makkonen, Markus; et al.; A4; OA; 978-961-286-751-5
• Can Innovativeness in Museums Benefit From Ethical Virtues? (2022) Pucetaite, Raminta; et al.; A1
• Does airlines’ eco-friendliness matter? Customer satisfaction towards an environmentally responsible airline (2022) Baumeister, Stefan; et al.; A1; OA
• End Users’ Perspective of Performance Issues in Google Play Store Reviews (2022) Noor, Anam; et al.; A4; OA; 978-3-031-21388-5