asiakastyytyväisyys
http://www.yso.fi/onto/yso/p7217
Liittyvät julkaisut ja muut tuotokset
- The role of social capital in digitalised retail servicescape (2022) Nyrhinen, Jussi; et al.; A3; OA; 978-1-003-09390-9
- User experience of an e-commerce website : a case study (2022) Ritonummi, Saima; et al.; A3; OA; 978-1-003-09390-9
- Intensified job demands in healthcare and their consequences for employee well‐being and patient satisfaction : a multilevel approach (2021) Huhtala, Mari; et al.; A1; OA
- Kohdennetumpaa markkinointia (2021) Uotila, Panu; D1
- Customer experience formation in e-commerce (2020) Kemppainen, Tiina; G5; OA; 978-951-39-8415-1
- Quality of Life and Patient Satisfaction at 7-Year Follow-up of Antibiotic Therapy vs Appendectomy for Uncomplicated Acute Appendicitis : A Secondary Analysis of a Randomized Clinical Trial (2020) Sippola, Suvi; et al.; A1
- Examining Consumers’ Usage Intention of Contactless Payment Systems (2019) Karjaluoto, Heikki; et al.; A1; OA
- How emotions are considered crucial on an omnichannel banking environment in gaining customer loyalty (2019) Haapio, Hannele; A3; OA
- The Effects of Positive and Negative Emotions During Online Shopping Episodes on Consumer Satisfaction, Repurchase Intention, and Recommendation Intention (2019) Makkonen, Markus; et al.; A4; OA; 978-961-286-280-0
- What drives customer satisfaction and well-being in ridesharing? : A developing country perspective (2019) Shaikh, Aijaz; et al.; A4; OA